Key Account Manager

Solenis is a leading global provider of water and hygiene solutions. The company’s product portfolio includes a broad array of water treatment chemistries, process aids, functional additives, cleaners, disinfectants, and state‑of‑the‑art monitoring, control and delivery systems. These technologies are used by customers to improve operational efficiencies, enhance product quality, protect plant assets, minimize environmental impact and create cleaner and safer environments.

Headquartered in Wilmington, Delaware, the company has 78 manufacturing facilities strategically located around the globe and employs a team of over 23,000 professionals in more than 160 countries across six continents. Solenis is a 2025 Best Managed Company Gold Standard honoree.

Manages an assigned account, or group of accounts, with the primary responsibility to create value for the assigned customers through the technical service they provide; and identifying new product opportunities and selling to existing customers. A Sales Service Professional’s sole focus is to maintain revenue, price capture and to improve gross profit. A Sales Service Professional may work on attaining new business where appropriate, but that is not their primary assignment or job responsibility.

Normally top-level jobs requiring considerable knowledge of the job. Complete acquaintance with and understanding of the general aspects and technical phases of the job and their practical applications to problems and situations ordinarily encountered.

Independently performs non-routine and moderately complex assignments. Researches assignments, processes, and analyzes data and may develop recommendations. Competently uses computers and other systems to access, maintain, and manipulate data. May provide leadership, direction to lower level employees. In technical or production positions, may determine methods, operations, sequences; develops and/or modifies products and equipment to requirements.

Impact may affect work of others and potentially, if not caught, at section level. Contributes to and supports the completion of major organization activity. Erroneous work would have negative impact.

• Lead Daily Management of the safety, quality, delivery, and inventory of applications at a large key customer
• Support and perform standard work as required to ensure safe and effective treatment programs, generate weekly and monthly reports, maintain inventory, order materials, equipment uptime
• Perform data analysis on program performance.
• Assist with customer technical issues, bring any issues to the customers attention and work with area and district managers to put together a plan for corrective action.
• Build strong customer relationships
• Pursue growth and swap opportunities to maximize customer value.
• Participate in technical training opportunities for advancement of skills and knowledge.

• Bachelor's Degree in Engineering (Chemical and Paper strongly preferred)
• 5+ years of experience working in a paper mill and/or chemical sales.
• Strong communication, interpersonal, customer service, and sales skills.
• Ability to build client relationships easily
• Analytical ability and great problem‑solving skills
• Presentation skills and ability to convey product value
• High‑level organizational skills for maintaining sales of complex product portfolio
• Self‑confidence to support persuasion and sales efforts
• Must have a valid Driver’s License and acceptable Motor Vehicle Record
• Ability to occasionally lift and carry 50 pounds.
• Travel to our customer paper mill sites

• Competitive health + wellness benefit plan
• Continuous professional development with many opportunities for growth!
• Recharge with paid time off
• Company Car
• Competitive Salary and bonus

We understand that candidates will not meet every single desired qualification. If your experience looks a little different from what we’ve identified and you think you can bring value to the role, we’d love to learn more about you.

At Solenis, we understand that our greatest asset is our people. That is why we offer competitive compensation, comprehensive benefits which include…