QC Manager

Job Title: Quality Control Manager

Salary Status: DOE

FLSA: Exempt

Employment Type: Full-Time

Location: Fontana, CA

Reports to: TBD

The Quality Manager is responsible for maintaining and improving the company-wide quality system that focuses on customer satisfaction, defect prevention, improved defect detection, and continuous improvement utilizing Six Sigma and LEAN techniques. This is a “hands‑on” position requiring 50%+ of the work to be executed in the manufacturing departments.

• Acts as the Management Representative and champions SQF certification audits, training, and maintenance within the Plant.
• Manages the Material Review Board, internal/external audits, CAPA, document control, and record review.
• Oversees and manages a staff of Quality Supervisors and Technicians, Specialists and Document Control Specialists.
• Leads Continuous Improvement of processes integral to product quality and scrap.
• Improves quality assurance systems company-wide to achieve zero defects through hands‑on training, strong work ethic, and leadership by example.
• Identifies and resolves systemic quality problems through a reduction in variation in processes and components (SPC, SQC, Pareto charts, GEMBA walks, etc.).
• Maintains and enhances quality performance metrics.
• Participates and leads Quality Forum meetings with other facility plant managers and quality managers.
• Improves profitability through reduced internal scrap and customer returns.
• Significant interaction with key customers and prospects to improve quality and win new business.
• Effectively works with Engineering Managers and Engineers to ensure PQ runs are successful and uses early production containment to provide feedback to the Engineering team(s).
• Perform Food Safety/Food Defense duties.
• Perform other related duties as assigned.

• A minimum of 10 years’ experience supervising/managing a Quality Assurance Department.
• Experience with team‑based troubleshooting of plant processes such as blow molding and injection molding, preferred (including Kaizen, process mapping, 5‑Why, Fishbone & 8D).
• Strong statistical background, including the use of Excel, Minitab, etc., SPC/SQC and various quality‑based statistical tools.
• Able to effectively lead a cross‑function/departmental internal team.
• Ability to train and coach others in the field of expertise and quality systems.
• Excellent external/internal customer and presentation skills to all levels of customer’s organizations.
• Strong multiple project management skills.
• Able to thrive in a fast‑paced environment characterized by high growth.
• Open to 20% travel to support other facilities.

• Bachelor’s Degree (preferably in a technical discipline) or equivalent related work.

• Minimum of 10 years’ quality assurance or quality engineering supervisory experience.
• Plastic injection molding experience desirable, preferably in a multi‑plant environment.
• ASQ Certified Quality Engineer, Quality Auditor, Quality Manager and/or Six Sigma green/black belt certification is desirable.
• Excellent negotiation, presentation, meeting facilitation, and organizational skills.
• Strong customer relationship building skills.
• Strong “hands‑on” analytical problem‑solving abilities.
• Excellent written and oral communication skills.

• Employer paid (HMO medical), dental and vision insurance premium.
• 401k plan.
• Vacation and sick pay.
• Holiday Pay:
  Eight (8) paid holidays per year.
• Basic Life Insurance Paid (25K policy).

We are an Equal Opportunity /Affirmative Action Employer and do not discriminate against applicants due to veteran status, disability, race, gender, gender identity, sexual orientation or other protected characteristics.