Restaurant Host

SUMMARY:

A host is the first person a customer when walking into the restaurant. We are looking for enthusiastic and customer service-oriented hosts to great and seat customers, take reservations, and ensure a positive guest experience.

ESSENTIAL DUTIES AND RESPONSIBILITIES Greet guests as they approach the restaurant with a positive and welcoming attitude

Seat guests, provide menus, and offer to turn heaters on (if weather prompts)
Answer calls at the host stand, respond to inquiries, transfer calls, and take to-go-orders

Inspect dining and serving areas to ensure cleanliness and proper set up Inform patrons of establishments specialties and features

Direct guests to designated meeting rooms or resort rooms

Receive and record patrons dinning reservations and preferences on Open Table Communicate  room charges to the front desk (if applicable)
Operate cash register to accept payments for food and beverages

Assist with preparing and serving food and beverages

Clean windows and dust restaurant areas to ensure optimum cleanliness for our guests

Assist bussers if there is a need for tables to be cleared or set up to accommodate incoming reservations

Communicate with Restaurant Manager any discrepancies in reservations

Perform other related duties as requested by the supervisor QUALIFICATIONS, SKILLS & ABILITIES Must provide prompt and cordial service to all guests

Cash handling skills required

Ability to navigate a POS system

Ability to multitask by greeting guests, taking phone calls, and walking guests to their tables

Ability to understand and carry out written and verbal instructions

Apply critical thinking to solve problems in standardized situations

Ability to communicate clearly and promptly with restaurant and kitchen staff

Must be able to work independently and in a team environment EDUCATION AND/OR EXPERIENCEAt least 1-2 years of relevant experience

Prior resort and/or hospitality experience preferred

High school diploma or equal to a GED CERTIFICATES & LICENSES Food Handler Certificate required TIPS certification preferred

Must present proof you are legally authorized to work in the United States PHYSICAL DEMANDS While performing the duties of this job, the employee must be able to:

Ability to lift 25-50 points

Stand and walk for long periods of time Ability to carry 5-10 pounds

Frequently stoops, stands, lifts, pours and carries

Ability to use hands and fingers to handle objects, tools and controls