Server Assistant Job Newcastle California USA,Restaurant/Food Service

Service Assistant Accountability

Reporting to the General Manager and Restaurant Manager, the Service Assistant maintains the restaurant’s interior and exterior, keeping all areas clean and organized. Keeps dining room tables cleaned and sanitized. Maintains adequate supply of pots, pans, dishes, glassware, utensils, and ice in service areas throughout shift. Keeps front and back of the house area clean, organized and stocked, at all times, to provide timely guest service.

Exhibits Denny’s Guiding Principles when interacting with others.

Key Business Areas

A “Key Business Area” is an area of performance in which the Service Assistant must be successful to meet their accountabilities. Successful results in Denny’s Key Business Areas are supported by the following behaviors or actions:

Consistently exhibits Denny’s Vision, Mission, and Guiding Principles

Busses, cleans, and resets tables

Checks restrooms and hand washing stations every half hour for cleanliness and supplies

Maintains exterior curb appeal, keeps restaurant exterior and parking lot free of debris

Maintains restaurant interior to be clean, safe, and inviting for guests and employees

Regularly cleans and inspects dish machine and other machinery as required; maintains proper dish machine chemical levels

Properly sorts and washes all dishware, and promptly replenishes kitchen and dishware in service areas

Immediately cleans up spills and broken glasses and dishes

Addresses complaints and requests promptly in a courteous manner and notifies the supervisor of any issues

Assists with stocking deliveries; rotates perishable stock in accordance with standards

Performs sidework and other deep cleaning duties as assigned

Willingly assists others without being asked

Adheres to Denny’s Brand Standards and internal policies and procedures

Provides prompt and courteous service and is cordial to all team members and guests

Completes all other tasks and duties as assigned

Essential Functions

Must be able to lift and carry supplies and equipment up to 50 lbs throughout shift; places items on high and low shelves in store rooms, service areas, walk-in coolers, and freezers
Must be able to bend, stoop, reach, wipe, lift, and grab
Must have sufficient mobility to move and operate in work area
Must be able to work inside and outside
Must be able to observe wares for cleanliness and chemical labels for safe handling
Must be able to stand and walk during a 4 to 8 hour shift
Must be able to frequently immerse hands in water
Must be able to work with all Denny’s menu products
Must be able to hear well in a loud environment to respond to employee and guest needs
Must meet any state, county, or municipal regulation pertaining to health risk concerns about food handling
Must be able to tolerate extreme temperature changes in kitchen and freezer areas
Must be able to work with potentially hazardous chemicals

Position Qualifications

Able to work in a team environment
Meets Denny’s uniform and grooming standards and maintains them throughout the shift
Must be able to pass all required tests and training requirements
Must be able to work a flexible schedule, including holidays, nights, and weekends
Possesses excellent guest service skills
Able to learn basic tasks and follow instructions
Places a value on diversity and shows respect for others

Denny’s Guiding Principles
1. Guests First

They’re more than just customers or consumers. They are our guests and we invite them into our homes with open arms. They are the very reason why we are in business and the center of everything we do.

2. Embrace Openness

Open means so much more than just being open for business 24/7. It means being open to all people, appetites and budgets. It says we are open-minded and open to new ideas. Honest, warm and…