Tasting Room Associate & Merchandiser Calistoga, CA

Tasting Room Associate & Merchandiser

Picayune Cellars is a winery and a mercantile store located in downtown Calistoga. Our environment is dynamic, so you get a chance to work on many aspects of the business. Successful candidates are detail-oriented, pro‑active, with a can‑do attitude. We are looking for candidates who are responsible, organized & positive. This is a part‑time position with a lot of flexibility and the opportunity to grow into a full‑time position quickly.

• Provide excellent customer service in the retail store, on the phone, and via email to schedule tastings and answer questions regarding wine and merchandise.
• Process all types of retail transactions using our POS systems Shopify & Bloom.
• Assist with preparing wine and merchandise for shipping.
• Restock merchandise and wine.
• Conduct wine tastings and special guest experiences.
• Sell merchandise, wine and wine clubs.
• Actively work to achieve daily and weekly sales and wine club sign‑up goals.
• Maintain organization of work spaces on and off the sales floor.
• Assist with maintaining the overall look of the tasting room and retail store.
• Assist with winery special events including, but not limited to, trade and private lunches, VIP tastings, elevated experiences, winery dinners, and wine club events.

• Positive & energetic attitude.
• Aptitude for sales and upselling.
• Excellent customer service skills.
• At least 1‑3 years of experience in customer service, retail sales or hospitality preferred.
• Excellent communication skills.
• Retail merchandising experience.
• Ability to work with POS and email.
• Must be able to lift 40 pounds.
• Hourly + commissions + tips.