UNIQLO Loss Prevention Agent Westfield Topanga

Salary: $24.50 / hour

Location:

Canoga Park, CA

As an Equal Opportunity Employer, UNIQLO USA, does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law.

UNIQLO Loss Prevention is responsible for maintaining a safe shopping environment for all customers and employees. The Loss Prevention Agent plays a critical role in inventory management and shortage reduction. Daily LP tasks at the store are focused on safety, inventory management and shortage reduction. The Loss Prevention Agent reports to the Loss Prevention Manager and Store Manager, serving as an asset for protection and safety specialization for our stores.

• Train store team members on loss prevention and safety policies, procedures and standards, ensuring compliance from all store teams and notifying store management/LP Manager of any violations.
• Ensure the LP team can successfully identify, apprehend and detain shoplifters by following company guidelines.
• Build productive relationships with store leadership team and associates.
• Lead associate awareness efforts and generate leads pertaining to internal investigations.
• Focus on the importance of proper inventory management.
• Investigate issues and educate the team on proper procedures.
• Ensure compliance and understanding of the shortage reduction strategies.
• Work with leadership to strengthen LP culture.
• Partner with the LP Manager to ensure compliance with company policy and procedure.
• Inspect compliance with company safety policy and procedures through store visits and provide direction and training to correct identified opportunities.
• Identify safety or loss risks, immediately notifying store and loss prevention management to prevent accidents.
• Support loss prevention management with audits and inventory counts.
• Ensure full confidentiality at all times.
• Assist with special projects, as assigned.

• Strong knowledge of computer applications including Security Software, CCTV equipment, Excel, Word and PowerPoint.
• Strong verbal and written communication skills.
• Knowledge of federal, state and local law.
• Knowledge of surveillance/security equipment and installations.
• Ability to travel to stores within the assigned area.
• Must be able to work for extended periods of standing or walking the sales floor as required.

• Ability to effectively communicate with customers and store personnel.
• Ability to calculate figures and amounts such as discounts and percentages.
• Ability to lift and carry up to 50 lbs.
• Ability to stand for long periods of time, read computer terminals, push, pull or move objects of at least 50 lbs.
• Ability to maneuver around the sales floor and stockroom, including repetitive bending, prolonged standing, twisting, stooping, squatting and climbing.

Average 32 or more hours per week based on business seasonality. Open availability on weekends (religious exemptions will be considered). Restrictions on availability limited to two days per week. Ability to work a flexible schedule that meets the business needs, including nights, evenings and weekends.

• Medical, dental and vision coverage.
• 401(k) plan—100% match on the first 3% you contribute, 50% on the next 2% you contribute.
• Paid parental leave.
• Fertility benefits, including IVF.
• Life insurance.
• Short‑term and long‑term disability insurance.
• HSA/FSA options.
• Employee Assistance Program.
• Vacation & Personal Time Off.
• Sick & Wellness Time Off.
• 30% Employee Merchandise Discount.
• Commuter benefits.