Retail Associate Job Quincy California USA,Retail

Location: Quincy

Job Title

Retail Associate

Location

Quincy, IL 62305

Position Type

Part Time

Salary

$15.00 hourly

Shift

Any

Job Summary

Retail Associates are the face of the organization’s mission. They handle donated goods, collect donations, process and price items, maintain inventory, operate the cash register, and perform recovery work on the sales floor while ensuring the store is customer-friendly and well maintained.

Responsibilities

Provide excellent service to customers and donors

Perform all register transactions accurately

Maintain cash register stock level according to standards

Follow general housekeeping standards

Demonstrate competency in pulling, pricing, rotating, sizing, and hanging clothing

Understand and achieve quotas to meet sales goals

Follow sales floor procedures, ensure high‑quality output, and take action to correct quality problems

Merchandise sales floor when needed

Recover to maintain sales floor product levels and keep the store cleaned and organized

Perform janitorial and housekeeping duties as needed

Maintain sales floor stock level

Ensure product is properly merchandised (sized) and categorized

Perform recovery to maintain sales floor product levels and keep the store cleaned and organized

Check, accept, unload, and process donations from the customer

Accurately maintain daily donation records

Sort and process donations according to the current SOP

Unload and load trailers and straight trucks according to standards

Perform opening and closing donation door procedures

Prepare required donation records and reports

Unload, inspect, and sort donated goods following the current SOP

Grade using quality specifications, sort into appropriate bins, price according to SOP, and assign to the staging area

Transport stock to and from workstations

Effectively manage time to ensure that work is completed efficiently and in accordance with production standards

Assume responsibility and accountability for the completion of job duties to meet production goals

Contribute to team success by involving others in work processes, decisions, and actions

Transport stock to and from workstations, donor doors, and staging areas

Assist processors in swapping full equipment with empty ones to expedite operations

Help price furniture and keep them from the door directly to the sales floor

Assist in cutting cardboard and filling the cardboard gaylords

Competencies

Adaptability
Managing Conflict
Stress Tolerance
Communication
Tenacity
Urgency

Qualifications

Basic math skills
Understand and follow policies and procedures
Consistently be on time and reliable
Embrace the mission, vision, and values
Interact with people with disabilities in a manner that enhances their dignity, privacy, and confidentiality
Demonstrate professionalism, integrity, and ethical behavior
Maintain confidentiality of information related to operations, financial, and personnel matters
Convey information clearly through verbal communication
Work independently while fostering a strong team atmosphere
Demonstrate sensitivity and the ability to communicate with a diverse population

Physical Requirements

Lift or move up to 50 pounds of clothing and housewares safely on and off retail shelving fixtures up to 10 feet high, clothing racks 4 feet high, and z‑racks 6 feet high
Push and pull z‑racks holding up to 100 pieces of clothing and weighing a minimum of 150 pounds
Bend and reach into gaylords 5 feet high to remove clothing and housewares
Manual dexterity to fasten and unfasten buttons, snaps, and zippers; operate cash registers and tagging guns
Stand for long periods throughout the day
Perform a combination of tasks for extended periods such as stooping, bending, kneeling, crouching, crawling, lifting, reaching, carrying, pushing or pulling objects, sorting and hanging clothing, and placing housewares on shelves and racks
Demonstrate visual acuity to evaluate donated items for quality
Identify smells to evaluate donations for undesirable odors such as mold, must, dust, bodily fluids, and/or urine

Tools and Equipment

Cash register, credit/debit card machine, bar‑code reader, shopping carts, shopping baskets, wheeled spring carts, wheeled deep carts, wheeled z‑racks, handheld pricing machine, handheld tagging machine, pallet jacks, basic retail equipment, personal protective equipment, hand trucks, furniture dollies, 4‑wheel metal/plastic cages, material lifts, furniture dollies, trash bin/can, bushel carts, trash compactor, trash dumpster, forklifts, stackers (if applicable)

Regular Contacts

LLGI Staff
Volunteers/Community Service Workers
Vendors/Suppliers
General Public
Donors/Customers
Service Participants

EEO Statement

We are an Equal Opportunity Employer that values diversity and inclusion.

#J-18808-Ljbffr