Lot Attendants

• Location 60 Coyote Valley Blvd., Redwood Valley, CA, 95470, United States
• Base Pay $16.5 - $18.00 / Hour
• Employee Type Part Time Non Exempt

• Name Human Resources
• Phone
• Email

The Convenience Store Lot Attendant is responsible for providing exceptional guest service while maintaining the cleanliness, safety, and overall appearance of the fuel island, parking lot, and exterior convenience store areas. The Lot Attendant assists guests with fueling operations, maintains fuel island supplies, supports fleet customer access, and ensures a clean and welcoming environment for all customers. The position serves as an important customer-facing role and contributes to a positive guest experience by providing courteous assistance and adhering to operational standards.

• Ensure each guest receives outstanding customer service by providing a friendly, welcoming, and helpful environment. Respond courteously to customer questions regarding store products, services, promotions, and location directions
• Assist guests with pumping fuel and operating fuel dispensers when appropriate, ensuring compliance with all fuel handling, environmental, and safety procedures.
• Assist customers in setting up fuel pumps and provide general directions and assistance as needed.
• Direct traffic flow in fueling areas and assist with clearing pumps for fleet customers.
• Assist in maintaining the security and safety of the store exterior, parking lot, and fueling areas.
• Maintain fuel island supplies, including filling windshield wash buckets, replacing towels, and maintaining squeegees.
• Inspect fuel islands, pumps, and exterior customer service areas (parking lots, sidewalks, and surrounding grounds) to ensure operational readiness and cleanliness throughout assigned shifts. Empty trash receptacles and dispose of waste in designated locations.
• Assist with debris, spill, or weather-related cleanup activities when necessary to maintain a safe customer environment.
• Support environmental, health, and safety standards at all times.
• Monitor fuel island areas for safety hazards and promptly report maintenance, equipment, or safety concerns to management.
• Assist store personnel with stocking, merchandising, and other operational tasks during slower periods as directed.
• Observe and report suspicious activity, theft, property damage, or safety violations
• Assist management during emergency situations and follow all emergency response procedures.
• Comply with all company policies, procedures, safety requirements, and internal controls.
• Maintain regular attendance and punctuality standards.
• Work cooperatively with all departments to support overall store operations and guest satisfaction.
• Maintain professional behavior and positive representation of Coyote Valley while on and off duty.
• May participate in Tribal events and community activities as assigned.
• Maintain strict confidentiality during and after employment.
• Perform other related and compatible duties as assigned.

• High School Diploma or GED. Some technical training or higher education preferred.
• Some related retail experience or equivalent combination of education and experience.

To perform this job successfully, an individual must be able to perform each of the essential duties and responsibilities satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Knowledge of modern retail practices, procedures, and equipment.
• Knowledge of Point of Sale System operation, sales methods, and techniques.
• Must be able to work effectively with peers, staff members, and regulatory agency personnel.
• Strong written and oral communication skills required.
• Ability to solve problems and deal with a variety of situations where only limited standardization exists.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

• Initiative:
  Able to bring about great results from ordinary circumstances; prepare for problems or opportunities in advance; transform leads into productive business outcomes; undertake additional responsibilities and respond to situations as they arise without supervision.
• Attention to Detail:
  Able to follow detailed procedures and ensure accuracy in documentation and data; carefully monitor processes; concentrate on routine work details and organize and maintain a system of records.
• Continuous Learning:
  Able to stay informed of current industry trends; learn and apply new concepts and demonstrate career self-reliance; identify own areas of opportunity and set and monitor self-development goals.
• Willingness to Serve:
  Able to demonstrate a high level of service delivery to do what is necessary to ensure customer satisfaction; deal with service failures and prioritize…