Freelance Makeup Artist , Los Angeles

Overview

As a Tilbury Artist (Retail Makeup Artist) you are responsible for promoting and creating makeup magic in store. Always representing the Charlotte Tilbury 5 P's Professional, Proactive, Passionate, Prescriptive and Potential. Working as part of an elite team, the Makeup Artist drives business in store through delivering Charlotte Tilbury's exceptional makeup artistry technique and service. The Tilbury Artist will reflect the brand values and customer base.

Responsible for achieving sales targets through the creation of an amazing experience with exemplary service. This role exudes passion and enthusiasm for Charlotte Tilbury to the customer, delivering her philosophy of artistry made easy along with a unique and personalized shopping experien

• les Strive to achieve and exceed personal sales goals including Key Performance Indicators (KPI's) - examples;
  Average Unit Sales (AUS) and Items Per Transaction (I
• PT)
  Create Brand awareness through the sharing and demonstration of your product knowle
• dgeSeat customers for a makeup serv
• ice Demonstrating entrepreneurial spirit within the parameters of the Company guideli
• nesWork collaboratively to achieve and exceed team and counter go
• als Introduce new product launc
• hes Consistently promote the Tilbury Touch to the custom

• iceLead by example at all times to promote the Tilbury Touch and exceptional customer serv
• iceDeal with customer queries, through the use of sound judgement and achieving positive outco
• mesSeat customers for a makeup serv
• ice Working quickly and accurately in time pressured conditi
• onsTake every opportunity to extend exceptional customer service beyond the in-store experience. For example;
  Makeup applications, , and use of the stores clientele data base to build relationships to continue customer retention. Always in line with Company guideli
• nes Follow up extensively with clients to establish a productive, sales producing client b

• ork Assist in the execution of events meeting both booking and sales go
• als Demonstrate a positive and cooperative approach towards your work and your colleag
• ues Contribute to individual and team development plans through constructive feedb
• ack Maintain high standards of timekeeping on counter to ensure team efficie
• ncy Assist and maintain an atmosphere of open and positive communication, professionalism and creativity at all ti
• mes Recognize and celebrate great performa

• ons Ensure that the counter is ‘customer ready' from open to close of busin
• ess Maintain excellent counter hygiene standards. Clean display units, tools and testers throughout the
• day Assist with maintaining the required inventory levels to include stock counts, rotation, timely replenishment to ensure availability to custo
• mer Adhere to the Company cash loss prevention procedures and security polic
• ies Implement visual merchandising, new launch displays and collateral placement as directed by the management t
• eam Complete administrative tasks in a timely and accurate man
• ner Raise operational issues for resolution in a timely man

• ips Establish and develop a cooperative and mutually respectful relationship with the store retail colleag
• ues Maintain the store standards and policies at all ti
• mes Proactively suggest win-win opportunities to drive sales within store colleag
• ues Contribute to individual and team development plans through constructive feedb
• ack Maintain high standards of timekeeping on counter to ensure team efficie
• ncy Assist and maintain an atmosphere of open and positive communication, professionalism and creativity at all ti
• mes Recognize and celebrate great performa