Security Officer - EMT

Position Summary

Under general direction from the Security Administrative Manager, ensures the safety and protection of casino patrons, employees, and assets in accordance with applicable laws, regulations, policies, and procedures. Responds to calls for medical service for team members and guests. Maintains confidentiality of all privileged information.

• Attends and participates in all security briefings and staff meetings.
• Assess and treat emergency and non-emergency patients. Correctly perform clinical procedures within EMT scope and use sound judgment regarding treatment and transport of patients.
• Complete patient care reports for each response with complete and accurate documentation of patient care rendered. Complete patient release and cancellation forms when appropriate.
• Maintain positive and cooperative working relationships with other health care professionals and pre-hospital care providers.
• Work with all departments in the implementation of CPR, First Aid, Safety training and AED instruction. Maintain all records of such instruction and teach according to American Heart Association standards.
• Perform proper documentation of medical inventory to keep within inventory compliance and budgetary restraints.
• Patrol gaming floor, conduct checks for open machines, floor bank, drop doors and lot checks; identify and report suspicious activities to appropriate personnel.
• Assist in training and development of newly hired staff.
• Perform all entrance duties, verify age of patrons, open doors, check suspicious packages, and identify intoxicated patrons.
• Verify fills, jackpot winnings and credits for accuracy; transport money, chips, tokens and markers.
• Control access to restricted areas; check for and report all safety hazards.
• Perform inspections on a routine, daily, and monthly basis to include inspecting signs, aisles, walkways, fire suppression systems and fire extinguishers.
• Assist patrons with vehicle lockouts, lost and found and safety issues.
• Ensure employees adhere to all gaming policies and procedures; report any violations to appropriate personnel.
• Control emergency situations, which may include resetting alarms, evacuation and/or shutdown of building.
• Conduct initial investigations by interviewing and obtaining written statements from customers/employees; complete a thorough and accurate report in a timely manner.
• Complete and verify gaming paperwork, departmental logs, reports and parking violations.
• Communicate with other security personnel using two-way radios according to established codes and procedures.
• Perform Lost and Found tasks by ensuring that all items found are bagged and tagged and accounted for through written documentation.
• Confere with representatives of local government to ensure cooperation and coordination of casino activities with law enforcement and firefighting agencies.
• Contribute to a team effort and accomplish related results as required.
• Perform security officer duties as required.
• Observe and report suspicious or unusual situations, undesirables, and minors while ensuring the safety of guests and team members on property.
• Perform CPR and oxygen administration when needed for any medical emergency and First Aid for any team member or guest medical.
• Responsible for writing reports and attaching all correlating supporting documents into the iTrak System.
• Train security team members on how to assist during team member and guest medicals and medical emergencies.
• Ensure medical supplies are properly stocked, request additional supplies when required, and ensure AED units are functioning correctly.
• Ensure excellent customer service, friendly and professional manner at all times.
• Enforce casino policies as they pertain to team members and guests.
• Maintain a professional appearance and polite demeanor at all times.
• Respond to incidents on property when dispatched.
• Communicate clearly in speech and writing.
• Maintain a clean and neat work environment.
• Perform other duties as required.

Direct Reports: None.

Access to Sensitive Areas: All areas of the casino.

Signatory Authority: None.

High School Diploma or GED is required unless waived by…