Field Service Technician

As a lead Field Service Technician 2, you will spearhead the deployment and field-level maintenance of critical communication networks. We are looking for a proactive problem-solver who can translate complex customer requirements into high-performance wireless solutions.

• Lead the integration and testing of Indoor Coverage Solutions (BDA/DAS) to ensure seamless connectivity in challenging environments.
• Develop and implement Subscriber Programming (12+ Channels), including complex Trunked configurations and Multi-Zone logic.
• Install and maintain a diverse range of hardware (UHF/VHF and 800/900 MHz Systems, Dispatch Consoles, Microwave Systems, Wireless Broadband Devices, CCTV Equipment).
• Act as a technical advisor to clients, recommending hardware upgrades and system optimizations that improve operational efficiency.
• Travel regionally and/or overnight and be available for on-call hours as required.

• BDA/DAS systems experience is essential.
• Valid FCC General Radiotelephone Operator License (GROL) is highly prioritized.
• Advanced proficiency or certification in APCO Project 25 (P25) digital standards.
• Understanding of Two-Way Radio Theory and RF Propagation characteristics at various frequency bands.
• Solid understanding of LMR fundamentals with a working knowledge of IP-based networking and VOIP protocols.
• Competent operation of test equipment (Communications Service Monitors, Watt meters, TDRs, FDRs, Multimeters).
• LMR experience needed.
• IP networking experience a plus.
• Proficient in MS Office Suite (Outlook, Word, Excel).
• Certifications:
  
  ASTRO 25 IV&D Secure Communications; ASTRO 25 GTR 8000 Repeater Site;
  Motorola ASTRO 25 Secure Communications; P25 Secure Communications (Encryption);
  Project 25 (P25) Secure Systems;
  Motorola ASTRO 25 Encryption & Security; MCC 7000 Series Dispatch Consoles;
  Networking Essentials (Motorola).
• Background checks and drug screenings are part of the hiring process; valid driver’s license required.

• Medical, Dental, and Vision Insurance
• Company-Paid Life, Short/Long-Term Disability Insurance
• Paid Holidays
• Generous Paid Time Off
• Matching 401(k) Plan
• Use of Company Vehicle
• Employee Referral Bonus
• Tuition Reimbursement