Field Services Technician

Job Title: Lead Field AV Technician (Cabling & Systems Installation)

Pay:$85,000 – $100,000 per year

Location:Rancho Cordova, CA (On-site / Field-Based)

FLSA Status:Exempt

Reports to:Operations Manager

Mergent Systems delivers audio visual, communications, and infrastructure solutions across commercial and government environments. Our work is hands-on, field-based, and execution-driven, focused on installing, building, and delivering reliable systems in real-world environments.

We operate in a fast-paced, project-based environment where accountability, craftsmanship, and teamwork are critical to success.

The Lead Field AV Technician is ahands-on, field-based role responsible for the installation, cabling, and deployment of audio visual and communications systems.

This isNOT a desk-based IT or engineering role.

This position requires aworking leadwho will:

• Be in the field daily working with customers
• Perform physical installation work
• Lead by example on job sites
• Support and guide junior technicians

The ideal candidate has a strong background in:

• Structured cabling
• Cable termination
• AV equipment installation
• Field troubleshooting

This role is critical to ensuring projects are completed safely, efficiently, and to high quality standards.

• Install, route, and secure structured cabling (Cat5/6, fiber, low voltage)
• Terminate and test cables (RJ45, patch panels, AV connections, etc.)
• Install AV systems including:
• Displays and TVs
• Video conferencing systems
• Speakers, microphones, and control systems
• Rack and stack equipment (AV racks, network racks, etc.)
• Read and execute installation drawings and site plans
• Ensure clean, professional installations at client sites

• Lead small crews on job sites while actively performing installation work
• Train and support junior technicians on proper installation techniques
• Ensure work is completed safely and meets company standards
• Maintain productivity and accountability on site

• Perform basic troubleshooting of AV and connectivity issues
• Verify system functionality after installation
• Support final system testing and client handoff

• Work closely with operations and project teams to meet timelines
• Communicate progress and issues from the field
• Ensure materials, tools, and equipment are used efficiently

• 4–8+ years ofhands-on field installation experience
• Strong experience with:
• Structured cabling (pulling, terminating, testing)
• AV system installation
• Low voltage systems
• Experience working on construction sites or active job sites
• Experience leading or mentoring other technicians in the field

• Ability to terminate and test cables independently
• Ability to install and mount AV equipment safely and correctly
• Ability to read blueprints, diagrams, or scope of work documents
• Strong troubleshooting skills in field environments
• Reliable, self-starter with strong work ethic
• Comfortable working in fast-paced, changing environments

• Ability to lift and carryup to 50 lbs regularly
• Ability to:
• Climb ladders
• Work in ceilings and confined spaces
• Stand, bend, and move for extended periods
• Comfortable working in active construction and field environments

To ensure alignment, this role isNOTfocused on:

• Laptop configuration or IT help desk support
• Software engineering or system design
• Desk-based technical work

This is ahands-on, physical, field installation role.

• Experience with commercial AV systems (Zoom Rooms, Teams Rooms, etc.)
• Certifications (CTS, low voltage, etc.)
• Experience working with government or commercial contracts

• 401(k)
• Health, Dental, Vision Insurance
• Paid Time Off
• Life Insurance
• Stable, long-term opportunity with growing company

• Field-based (Rancho Cordova and surrounding areas)
• In-person required