Sr Operator, Operations

Career Opportunities:
Sr Operator, Operations (110210)

Requisition
110210
-Posted
08/04/2026

- Direct Operations

- CA

- Oakhurst

- Full Time - Regular

Share Our Purpose. Be Yourself. Feel Valued.

People are the heart of our business. As an American Water employee, you will be offered a competitive salary and health benefits package, along with opportunities to develop, grow, and evolve your career. Our benefits packages focus on key areas such as health & wellness, emotional & well-being, and savings for current & future goals.

We are Beautifully Different
. We strongly believe having diversity across our company makes us more successful and helps us provide essential services to our customers. We are stronger because we embrace different ideas, viewpoints, experiences, and backgrounds. American Water is the best choice for your next role!

About American Water
American Water (NYSE: AWK) is the largest regulated water and wastewater utility company in the United States. With a history dating back to 1886 and celebrating 140 years in 2026, We Keep Life Flowing by providing safe, clean, reliable and affordable drinking water and wastewater services to approximately 14 million people with regulated operations in 14 states and on 18 military installations.

American Water’s approximately 7,000 talented professionals leverage their significant expertise and the company’s national size and scale to achieve excellent outcomes for the benefit of customers, employees, investors and other stakeholders.

This position may be eligible for annual incentive pay and contracted increases as determined by the collective bargaining agreement,and you will have the opportunity for continued salary growth.

In addition to compensation, you will be offered a comprehensive benefits package including 401(k), Defined Contribution Plan, Employee Stock Purchase Plan, medical, prescription, dental and vision coverage, plus disability, paid time off, life insurance, voluntary benefits,health and wellness programs and much more!

American Water is also proud to offer employees learning opportunities and work experiences to grow professionally!

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Under the supervision of the Operations Supervisor, responsible for operation and maintenance of water treatment, production, anddistributionoffacilities of the water system. Works safety and assures thatwatersystem meets compliance requirementsthroughaccuraterecord keeping, sampling, and required maintenance.

Duties include daily operation and maintenance of water treatment and distribution facilities. The operator performs chemical adjustments andadditionsasrequiredto ensure treatment meets regulated requirements. Monitors operation of the treatment plant and associated functions,maintainsaccuraterecord keeping, and takes water samples.

Responsible for responding to customer service orders, investigating customer leaks, repairing and locating service lines, locating main valves, maintaining fire hydrants, fire hydrant inventory and parts inventory, marking utility mark outs, obtaining bacteriological and other water quality samples, assisting with system flushing, and assisting with water main break repairs or replacement. Customer service duties include investigating customer complaints and inquiries, obtaining billing survey information, meter reading, andinitiatingand terminating customer water services.

Interacts with customers in the field when investigating customer inquiries and/or service leaks. Drives company vehicle. Provides on-call and emergencydutyas needed.

Maintains record keeping. Special projects and assignments as required.

Basic knowledge of water system construction, distribution, or plumbing background is…