Case Manager

Overview

Description

General

Summary:

Under direction of the Program Manager of Supportive Services and with independent professional responsibility, the Case Manager I performs case management with individual program participants in the Adolfo Transitioning Housing Program; performs assessments, individual counseling, group facilitation, community resource development, file monitoring and review; reviews agency reports and develops summaries. This individual will combine a strong understanding of the “housing first” model and the ability to maintain a strength-based perspective to work with low-income youths from diverse social and ethnic backgrounds who have a history of homelessness.

This position is committed to improving the quality of services provided by seeking input from clients, employees and stakeholders to ensure service delivery and accessibility is equitable to all persons served. The Case Manager I is a full time, non-exempt position eligible for Medical, Dental, Vision, Life Insurance; 403 (b) retirement plan; paid holidays, and Paid Time Off. This position is employed by Goodwill Industries® of Sacramento Valley and Northern Nevada, Inc.,

through Next Move Homeless Services, Inc.

The following reflects management’s definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or other reasons.

• Performs overall assessment of program participant’s needs and develops an individualized service plan with short- and long-term goals.
• Reviews case plans weekly to adjust goals where needed or appropriate.
• Performs a wide variety of group facilitation with program participants around life skills, employment, housing, education, financial capability, nutrition and wellness, art and culture.
• Educates program participants on issues surrounding living skills, parenting, financial capability, workforce development, health and hygiene, housing, and drug and alcohol abuse.
• Develops and maintains comprehensive lists of community resources for use by program participants and refer program participants as appropriate.
• Establishes individualized budgets with program participants and assists program participants in monitoring savings and expenditures.
• Documents all contact with program participants; prepares all screenings, assessments, service plans, evaluations, and reporting records.
• Provides crisis intervention, referrals and collaborative consultations with service providers working with the client.
• Maintains and updates all client files to ensure compliance with reporting agencies.
• Transports program participants as directed following established policies and procedures.

• Ensures compliance with all Next Move Homeless Services and Goodwill Industries Sacramento Valley Northern Nevada policies, CARF standards, and safety and security regulations.
• Attends trainings and staff meetings, as required.
• Completes reports as directed by the Program Manager of Mental Health.
• Performs other duties as assigned.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the minimum knowledge, skill and/or ability required.

Basic Qualifications of the Role:

• Must have knowledge and experience with social casework objectives, principles and methods.
• Must be able to provide program and casework consultation to other staff members.
• Must have understanding of public welfare laws, principles of community organization, and effective use of public and private community resources.
• Experience working with the homeless population and knowledge of foster youth’s unique needs.
• Exhibit a high degree of professionalism.
• Must not present a direct threat to the safety and health of self, others or property.
• Must be able to perform essential functions of this job description with or without reasonable accommodation.
• A strong commitment to the program and the mission of the organization.
• Extensive experience with…