Social Services Aide

Position Information

Under general supervision, the Social Service Aide assists Social Workers by performing specifically designated tasks related to the improvement of family functioning and child and adult services; and performs related work as required. The Social Service Aide is a paraprofessional class. Incumbents assist Social Workers by relieving them of routine tasks such as performing assessments of clients in the In‑Home Support Services program, instructing parents in the development of parenting and household management skills, and/or performing various tasks for the child and adult service programs.

Incumbents receive supervision from a Social Worker Supervisor or another higher‑level supervisor or manager.

• Maintains a routine caseload of elderly adults who are infirm or incapacitated and receiving household services.
• Conducts ongoing client needs assessments and verifies needs by contacting medical and health services providers.
• Presents client assessments to professional staff for approval.
• Completes narrative reports regarding a client's condition and services provided and/or recommended. Enters data regarding case and client information and contacts into an automated system.
• Makes client referrals to medical personnel or social workers as needed.
• Provides direct training and counseling to mentally ill and developmentally disabled parents on parenting and household management skills, and teaches families about nutritional meal preparation, budgeting and household care.
• Monitors the medical and psychological care of abused children.
• Supervises visits between parents and children and reports observations to a social worker.
• Provides emergency child care.
• Transports or accompanies clients to appointments for service or interviews.
• May testify in juvenile court hearings.
• Assists Social Workers in providing a variety of child and adult social services.
• Acts as liaison between clients and professional staff, individuals and groups in the community serviced.
• Directly assists families in using and learning about the resources of society, particularly medical, legal and employment services.
• Maintains records of work performed, and performs other related work as required.
• Performs related duties as assigned.

• Sixty (60) semester units or ninety (90) quarter units of college, including fifteen (15) semester units or twenty‑two and one‑half (22.5) quarter units in social welfare, social/human service, sociology, or other social or behavioral science.
• OR two (2) years of full‑time experience providing social services in a public or private setting to disadvantaged adults or children.
• OR a combination of education and comparable experience equivalent to two years of full‑time experience which includes a minimum of fifteen (15) semester units or twenty‑two and one‑half (22.5) quarter units in social or behavioral science. When combining education and experience; fifteen (15) semester units or twenty‑two and one‑half (22.5) quarter units equal six months of experience.

The Merit System Services program is committed to equal employment opportunity for all, regardless of age, ancestry, color, disability, exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.