Program Lead

Program Lead Community Integration & Vocational Services

Location:

Lake County, California

Employment Type:

Full-Time

Reports To:

Program Manager

Ability Road is dedicated to empowering adults with developmental and intellectual disabilities to participate fully in their communities through meaningful employment, community integration, skill development, self-advocacy, and person-centered services. Our team is committed to providing ethical, high-quality support that promotes independence, dignity, and inclusion.

We are seeking an experienced, organized, and mission-driven Program Lead to provide leadership, coordination, and quality oversight within our Community Integration and Vocational Services programs.

The Program Lead serves as a working leader who supports program operations, participant success, service quality, staff development, and regulatory compliance. This position provides day-to-day guidance to Skills Instructors, assists with participant programming and documentation, supports person-centered planning, and collaborates closely with the Program Manager to ensure exceptional services are delivered.

The ideal candidate is a strong communicator, organized problem-solver, positive role model, and advocate for individuals with disabilities.

• Model Ability Road's mission, values, ethical standards, and professional expectations.
• Utilize knowledge of human behavior, learning styles, motivation techniques, behavior support strategies, and person-centered practices to mentor staff, address participant needs, and support successful skill development and community integration outcomes.
• Provide guidance, coaching, and support to Skills Instructors.
• Assist with staff training and ongoing development.
• Monitor staff adherence to documentation standards, schedules, and program procedures.
• Report performance concerns, training needs, and operational issues to the Program Manager.
• Promote a culture of professionalism, accountability, teamwork, and participant-centered services.

• Support participants in community integration, vocational development, and skill-building activities.
• Ensure services are individualized, person-centered, and aligned with participant goals.
• Assist participants in developing self-advocacy, social, employment, and independent living skills.
• Evaluate participant needs, strengths, interests, goals, barriers, and support requirements.
• Collaborate with participants, families, caregivers, service coordinators, and other stakeholders.

• Monitor and coordinate completion of required participant documentation, including:
  • Initial assessments
  • Goals and objectives
  • Quarterly reports
  • Semi-annual reviews
  • Annual reviews
  • Exit reports
  • Progress notes
  • Person-centered planning documentation
• Ensure documentation is accurate, timely, and compliant with agency and regulatory requirements.
• Assist with quality assurance reviews and audits.
• Maintain confidential participant records in accordance with HIPAA, California privacy laws, and agency policies.

• Develop and coordinate meaningful skill-building activities and community-based learning opportunities.
• Collaborate with leadership to create programming that supports participant growth and engagement.
• Ensure activity materials, resources, and schedules are prepared and implemented effectively.
• Coordinate with other program leaders to support participant needs and program objectives.
• Assist with transitions between services and programs as participants achieve goals or service needs change.

• Assist participants in developing employment readiness skills, including:
  • Resume development
  • Interview preparation
  • Workplace communication
  • Professional behavior
  • Community employment exploration
• Collaborate with leadership regarding Paid Internship Program (PIP) opportunities and employment goals.

• Maintain timely communication with supervisors, staff, participants, and stakeholders.
• Track attendance, participation, and program-related data.
• Complete daily reporting and required electronic documentation.
• Attend required meetings, trainings, and professional development activities.
• Participate in on-call responsibilities as assigned.

• Perform additional duties and special projects as assigned to support organizational objectives.

• High school diploma or equivalent.
• Minimum two years of experience supporting individuals with intellectual and/or developmental disabilities, behavioral health needs, vocational services, community integration, or related human services programs.
• Demonstrated leadership, mentoring, or supervisory experience.
• Strong written and verbal communication skills.
• Proficiency with computers, electronic documentation systems, Microsoft Office, and email.
• Valid California Driver License.
• Minimum three years of driving…