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Pickup Operations Specialist/Supervisor
Job in
Eastvale, Riverside County, California, USA
Listed on 2026-06-12
Listing for:
SwiftX
Full Time
position Listed on 2026-06-12
Job specializations:
-
Transportation
Dispatcher, Freight
Job Description & How to Apply Below
Responsibilities
- Coordinate daily pickup schedules and support dispatch operations
- Monitor pickup SLA performance and follow up on delayed or failed pickups
- Communicate with drivers and customers regarding pickup status and operational updates
- Support pickup operations for large-volume and key account customers
- Investigate and resolve pickup‑related operational exceptions
- Assist with pickup route optimization and operational efficiency improvements
- Track and maintain pickup operational records and KPI reports
- Support pickup cost tracking and operational data analysis
- Coordinate with warehouse and transportation teams to ensure smooth operational execution
- Assist with peak season operational support and capacity coordination
- Bachelor’s degree preferred
- 1+ years of experience in logistics, dispatch, transportation, customer service, or operations support preferred
- Strong communication and coordination skills
- Detail‑oriented with strong problem‑solving abilities
- Ability to work in a fast‑paced operational environment
- Proficiency in Excel and basic operational systems
- Strong organizational and multitasking skills
- Bilingual in Mandarin and English
- Supervisor: 60k‑75k + Bonus / Specialist: 21‑25/hr + 1.5 OT + Bonus
- 7 paid time off days
- 5 paid sick leave days
- 6 paid holidays
- 401K
- Medical insurance, dental and vision insurance, STD/LTD
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