Operations Manager

Humboldt Pacific LLC is looking for a highly experienced Operations Manager to join our small, "family first" company.

Humboldt Pacific LLC is a fuel transport company that safely transports bulk fuel (Jet A, JP8, AVGAS & Kerosene) and other petroleum commodities throughout California, Nevada, Idaho, Washington, and Oregon. Our focus is in the transportation of bulk aviation fuels, however, we also specialize transport a variety of other petroleum-based products such as Jet Fuel, Renewable Fuels, Marine Gas Oil, Ethanol, Diesel Exhaust Fluid (DEF), Biodiesel, Red Dye Off-road Diesel, AV Gas, Clear Diesel Fuel, Bunker Fuel, Gasoline, Heating Oils and Bulk Oils to commercial and private airports, aviation emergency response, agriculture and logging aviation, cardlocks, C-stores and military bases.

In addition to our fuel transport services, we provide comprehensive flatbed transportation solutions for both hazmat and non-hazmat loads throughout California, Nevada, and Oregon.

The Operations Manager is responsible for overseeing and coordinating the company's day-to-day interstate transportation operations, including fuel transportation, heavy-duty equipment hauling, dispatch, fleet utilization, driver performance, maintenance coordination, safety, compliance, customer service, and operational profitability. This position provides leadership and direction to ensure safe, efficient, and reliable operations while maintaining a high level of service to existing customers. In addition to managing daily operations, the Operations Manager is responsible for actively identifying, pursing, and developing new business opportunities that align with the company's capabilities and growth objectives.

This includes identifying potential customers and markets, initiating contact, developing relationships, responding to customer needs, and working with company leadership to establish new business opportunities. The Operations Manager will facilitate the transition of new customers into active accounts by coordinating closely with dispatch, drivers, maintenance, accounting, and other applicable departments to ensure that operational requirements, rates, scheduling, equipment needs, documentation, and customer expectations are clearing communicated and properly implemented.

The Operations Manager is expected to maintain strong relationships with both existing and newly developed customers, identify opportunities to expand services, and work collaboratively with leadership and internal departments to convert business opportunities into profitable, sustainable operations. This position serves as a key connection between customers, business development, dispatch, fleet operations, and company leadership. The successful candidate must demonstrate strong leadership, sound judgement, operational knowledge, business development skills, customer relationship management , and the ability to make timely decisions in a fast-paced interstate transportation environment.

The Operations Manager is expected to lead by example, promote a culture of safety and accountability, identify opportunities for continuous improvement, and contribute directly to the overall growth and profitability of the company.

• Oversee daily transportation operations included but not limited tobulk fuel, aviation fuel, heavy equipment hauling, and additional logistics.
• Coordinate assistance with dispatch schedules for drivers, equipment, and customer deliveries.
• Coordinate dispatch schedules and job duties, and dispatch when necessary.
• Ensure efficient routing, load planning, and equipment utilization.
• Monitor operational performance and address service disruptions or delays in real time.
• Support after-hours and emergency operational needs.

• Supervise dispatch, drivers, and other operational staff.
• Assist dispatch with driver coaching, performance evaluations, and disciplinary actions when required.
• Ensure proper staffing levels and scheduling to meet customer demands while minimizing overtime.
• Supervise dispatch when monitoring driver logs, HOS compliance, ELD systems, and trip documentation.
• Coordinate with maintenance personnel to ensure fleet readiness and minimize downtime.

• Maintain compliance with FMCSA, DOT, OSHA, hazmat, and state and regional transportation regulations.
• Ensure compliance with fuel transportation, tanker endorsement, and hazardous materials requirements.
• Lead safety meetings, incident investigations, corrective actions, and ongoing training initiatives.
• Monitor CSA scores, inspections, accident trends, and compliance metrics.
• Ensure permits and registrations, insurance documents, driver truck binders and driver qualification file remain current.

• Maintain strong relationships with customers through profession communication and reliable service execution.
• Resolve operational issues, customer concerns, and service failures promptly.
• Collaborate…