Logistics Coordinator

JOB TITLE:

Logistics Coordinator TEAM MEMBER PERKS Along with a competitive paycheck, you will also get to enjoy a full suite of benefits including:

Sick Time - 5 days Vacation Time - Earn up to 2-weeks on your first year of employment

Paid and Floating Holidays Premium FREE Medical and Dental coverage options

Vision Insurance
401(k) with company matching

Life Insurance Discounts on Tires and Wheels Opportunity for advancement WE WANT TO HEAR FROM YOU IF YOUPride yourself in providing excellent customer service

Have proven time management mastery

Have the ability to work independently and in a team Pride yourself on solving problems efficiently

ESSENTIAL RESPONSIBILITIES:

Prepares and processes customer parcel shipment in Net Suite and UPS/Fed Ex systems

Manages in-bound/out-bound shipping documents, bills of lading, etc Assists in the resolution of problems or disputes between carriers and customers

Provides tracking or shipping information to customers on request

Leads communication and corrective action to resolve shipping/receiving issues

Minimizes extra expenses

Maintains good relationships with internal and external customers

Coordinates with operations team to ensure customer satisfaction

Provide exceptional customer service

Assist with the overall organization and cleanliness of the office area Assist with order picking and loading/unloading as needed REQUIRED

QUALIFICATIONS AND SKILLS:

High school diploma / G.E.D. or equivalent experience2+ years’ experience in office setting

Advanced computer, Excel and data analysis skills

Knowledge of Fed Ex Ship Manager and UPS Worldship Forklift knowledge

COMPETENCIES:

Excellent communication skills

Organized and detailed-oriented

Good time management skills

Good judgement

Highly organized

Customer focus

Decision making

Problem solving/analysis

Initiative

Teamwork orientation