Lift Operations Supervisor

Dodge Ridge Ski Resort Pinecrest, CA, US

5 days ago Requisition

Salary Range: $19.60 To $22.00 Hourly

Lift Operations is a team-oriented department focused on providing our guests with excellent customer service on the mountain. In addition to maintaining lift stations and assisting guests onto carriers, lift operators are hosts and information centers. This is a physically demanding position requiring long hours and working in inclement weather. The Lift Operations Supervisors support the department staff and guests, as directed, in achieving the objectives of the department.

This is a KEY member of the Dodge Ridge Team.

This job description is intended as a summary of the primary responsibilities of and the qualifications for the position. The job description is not intended to be inclusive of all duties an individual in the position might be asked to perform or of all the qualifications that may be required now or in the future. We will not ask you to perform a task that is inherently unsafe or that you are not adequately trained to perform.

When we do ask for your assistance with any job we expect an enthusiastic and cooperative response.

Duties:

• Planning.
• Schedule work accordingly.
• Set goals and objectives and develop action plans.
• Set priorities and complete tasks in a timely matter.
• Foresee problems and opportunities.
• Delegate.
• Good time management.
• Oversee all lift stations.
• Lift Operator lunch/bathroom breaks
• Ramp maintenance
• Plan, prepare, deliver, document and file all training on lift operators.
• Assist lift maintenance under their direction and training.
• Prepare lift operators for inspections and interviews from State, USFS and Insurance Company.
• Requires knowledge that all lifts and mountain are operational and that the operating personnel are equipped and fit to perform their duties.
• Review daily, all lift incident report forms and report any potential problems to the lift operations manager.
• Follow ANSI B77.1 requirements.
• Documentation safety meetings.
• Enforcement of safety rules.
• Safe operation of our transport snow cat on designated routes.
• Daily employee appearance inspections.
• Communication with other departments.
• Demonstrate an on-going commitment to delivering excellent customer service. This involves interacting with guests in a courteous manner, and being able to answer questions professionally.
• Working knowledge of emergency plan.
• Maintain clean, safe and professional workstations.
• Maintain any appropriate records as set forth by company policy and procedures.
• Recognize and correct any safety hazards within the lift operations department.
• Shoveling snow, sometimes heavy wet snow. Heavy and awkward lifting of items up to 50 lbs. Walking and working on uneven ground, deep powder, icy and wet surfaces.
• Provide timely and accurate information concerning weather conditions, grooming or slope conditions,
• Communicate problems to superiors, while showing initiative in handling routine and emergency matters.

• Lift operations experience.
• Advanced skiing or snowboarding ability required.
• Supervisory skills:
  Experience in supervising a large number of employees.
• Good organizational skills.
• Ability to read and to write legibly and to use good composition skills to complete records and report forms.
• Computer and mathematical skills.
• Effective and efficient leadership skills.
• Positive attitude and enthusiasm.
• Be punctual, honest, and trustworthy and possess good judgment.
• Must be aware of the ski areas terrain and facilities.
• Possess the ability to safely ski/board within the designated routes.
• Ability to learn and be knowledgeable of the needs of the equipment and standard procedures for its care and safe operation.
• Safe operation of a snowmobile in a variety of terrain and snow conditions.
• Must be well groomed and present a good public image.
• Good physical condition as this position requires skiing/boarding, hiking, shoveling, lifting and carrying. Heavy and awkward lifting of 50lbs.
• Willingness to work during extreme weather conditions.
• Safety and risk oriented.
• Requires the skills of a host. This involves approaching guests in a courteous manner, inquiring if they have any questions and being able to respond professionally.
• Must possess a valid driver's license and meet the Motor Vehicle Record qualifications as outlined in the Fleet Safety Program.

• Provide a positive and helpful attitude towards all our customers and all Dodge Ridge employees.
• Support the Company’s…