Retail Assistant Store Manager

Overview

Retail Assistant Store Manager to join our Team!

$15.00 to $18.00 per hour

We offer an easily achievable commission structure that pays you for every transaction you process. Our retail sales associates can earn UP TO 8% on transactions, which could average an additional $3.11 per hour on top of your hourly rate.

• Comprehensive Medical, Dental, Vision, Life, Supplemental, and other voluntary options (eligibility required).
• The best working hours in the business. Most stores open at 9AM and close at 6PM; many stores are closed on Sundays.
• Earned Wage Access program available to all employees on the second day of employment. Access to withdraw up to 50% of wages earned up to seven times in a payroll cycle.
• Ability to earn unlimited commission above your hourly base rate.
• Vacation: paid time off with scales based on tenure (see description for details). Accruals adapt to state/local requirements.
• Sick/Personal time: accruals with entry-level and anniversary-based increases; local regulations apply.
• Employee discounts on first day of active employment.
• Tuition Reimbursement with First Cash Education (up to $2,000 per year) for eligible full-time employees.
• Access to over 10,000 discounts from 1,000+ companies with First Cash Perks.
• Auto-enrollment in the First Cash 401k program after six months of employment.
• Access to the First Cash Pet Insurance program.

We are seeking an Assistant Store Manager with a minimum of six months of management/3rd key experience. Assistant Store Managers are accountable for the day-to-day operations of the store and promoting a positive/productive environment. This position will partner with the Store Manager to lead and develop store employees, recruit, and retain top talent, maximize financial goals, and manage Customer Relations / Customer Satisfaction.

This position sets the tone for a customer-centric environment. This position analyzes store financial statements alongside the Store Manager to ensure financial goals are met. You will be required to commit to the asset protection program, promote the business, and target new customer acquisitions. All employees work with a wide variety of jewelry and general merchandise, including tools, electronics, firearms (in FFL locations) and more.

This position offers an hourly wage, PLUS commission based on productivity and a bonus based on store performance. The actual pay is based on factors such as location, qualifications, and experience.

This is a representative list of duties; other duties may be assigned as needed.

• Facilitate a customer-centric environment by engaging customers professionally and addressing issues promptly.
• Monitor and assist in the training of Pawnbrokers to meet First Cash standards.
• Recruit top talent by sourcing candidates through prescribed channels.
• Open and close the store, manage cash drawers, merchandise, and ensure procedures protect assets.
• Ensure asset protection through inventory control, safety procedures, documentation, and securing loans.
• Administer processes within the store (inventory, loan management, merchandising, store systems, and reporting).
• Evaluate financial statements and drive profitability through communication and goal setting.
• Ensure operating standards meet or exceed First Cash standards.
• Monitor loan qualification and buying processes for value and integrity of loans.
• Complete assigned tasks and training for self-development as requested.
• Communicate clearly with employees to convey the store’s mission and profit objectives.
• Remain up-to-date on product knowledge.
• Act as manager on duty in the absence of the Store Manager.
• Other related duties as assigned.

• Must be willing and able to perform duties for extended periods (standing, bending, lifting up to 50 pounds) in accordance with applicable laws.
• Demonstrated ability to supervise others.
• Ability to work with firearms and to become firearms certified.
• Eligible to assist customers in exterior areas or retrieve products from exterior storage as needed.
• Minimum Age: 18 years old
• High School Diploma, GED, or equivalent experience
• Ability to work in multiple locations as business needs dictate.
• Flexible retail schedule including weekends and holidays; 40+ hours a week; hours are not guaranteed.
• Computer literate and able to operate POS systems and common office machines.
• Ability to multitask in a fast-paced environment; detail-oriented with strong organizational skills.
• Analytical skills; cash handling experience required.
• Ability to work independently with minimal supervision; excellent work ethic and business sense.
• Bilingual applicants are encouraged to apply.

The employee commission incentive plan is proprietary to First Cash. Assistant Store Managers have the potential to earn 2-8% commission, based on gross profit of personal performance. Details provided during the interview process.

Note:

This description is not…