Maintenance Coordinator

Lighthouse, 11932 Twinlakes Dr, Beltsville, Maryland, United States of America

Join Our Team as a Maintenance Coordinator – Ensure Smooth Operations and Team Success!

Are you organized, detail-oriented, and ready to make a real impact? We're looking for a Maintenance Coordinator to join our team! In this role, you will oversee all incoming work order requests, distribute tasks to maintenance technicians, and ensure projects are completed on time and to the highest standards. You’ll be the main point of contact between residents and the maintenance team, while also assisting with special projects and capital improvements.

What You Can Expect from Us:

We offer a comprehensive benefits package designed to support both your personal well-being and professional growth:

• 20% Rent Discount
• Excellent Base Pay : $19.00 - $22.00/hour
• Property Staff Shared Renewal Commissions (paid monthly)
• Employee Referral Program (Earn up to $750 per referral)
• Education/Tuition Reimbursement Program
• Comprehensive Benefits: Medical, Dental, Vision, Life/AD&D Insurance, and Long/Short-Term Disability
• Retirement Plan: 401(k) with Company Match
• Generous Paid Time Off: Including 10 Holidays per year and sick leave
• Employee Assistance Program
• Additional Employee Discounts on various services

What You’ll Be Doing:

As a Maintenance Coordinator, you'll be responsible for managing work orders, coordinating special projects, and ensuring the timely completion of maintenance tasks. You’ll also assist with vendor coordination and collaborate with leadership to improve property operations.

Work Orders & Follow-Up

• Answer maintenance requests and input work orders promptly
• Monitor work order timelines to ensure they meet SSOP guidelines
• Follow up with residents to ensure satisfaction with completed jobs
• Assist with scheduling contractors for capital projects and obtaining quotes
• Ensure timely delivery of supplies for scheduled projects
• Coordinate with contractors to ensure timely arrival and completion

Capital Project Assistance

• Schedule and track special projects and make-readies
• Maintain a production schedule for ongoing projects and initiatives

Collaboration with Leadership

• Work with Service Manager, Regional Manager, and Property Manager to ensure smooth operation of work orders and maintenance tasks
• Assist with inspections, including fire and DCA tours, and property curb appeal initiatives

Compliance

• Ensure adherence to federal and state Fair Housing Laws and all company policies

What We’ll Expect from You:

Qualifications

• High school diploma or GED; or 2-5 years of related experience or training
• Customer service and coordination experience
• Proficiency in software applications, smartphones, and reporting tools

Skills

• Excellent communication, interpersonal, organizational, and problem-solving skills
• Strong attention to detail and time management skills

Please note that only candidates who meet the specified requirements will be contacted for an interview. Thank you for your interest in joining our team.

Ready to join a collaborative team and help keep our community running smoothly? Apply today and take the next step in your career as a Maintenance Coordinator!

Lighthouse, 11932 Twinlakes Dr, Beltsville, Maryland, United States of America