Service Coordinator & Front Desk - Auto Shop

Front Desk Receptionist / Service Coordinator

Company: 805 Diesel, Inc.

Location:

Camarillo, CA

Job Type: Full-Time

805 Diesel, Inc. is a fast-paced diesel and automotive repair shop in Camarillo, CA, seeking a reliable and organized Front Desk Receptionist / Service Coordinator. This role is the first point of contact for customers and plays a key role in keeping daily shop operations running smoothly.

The ideal candidate is professional, detail-oriented, and comfortable handling a high volume of calls, customers, and service coordination tasks.

• Greet customers and provide a professional, friendly first impression
• Answer incoming phone calls and schedule service appointments
• Open and manage repair orders (ROs) accurately
• Communicate customer concerns clearly to technicians and service advisors
• Provide status updates to customers via phone, text, or email
• Process invoices, payments, and basic bookkeeping entries
• Coordinate vehicle drop-offs and pick-ups
• Maintain organized records of work orders and customer information
• Assist with parts ordering and vendor communication (as needed)
• Keep front office and waiting area clean and organized

• Previous receptionist, service advisor, or automotive shop experience preferred
• Strong communication and customer service skills
• Ability to multitask in a fast-paced shop environment
• Basic computer skills (Shop management software experience is a plus)
• Familiarity with diesel or automotive repair terminology is preferred but not required
• Bilingual (English/Spanish) is a strong plus

• Highly organized and detail-oriented
• Positive attitude and team player
• Strong problem-solving ability
• Dependable and punctual
• Ability to stay calm under pressure during busy periods

• Competitive hourly pay: $18–$25/hour (based on experience)
• Opportunities for growth within the company
• Paid time off (PTO)
• Holiday pay
• Employee discounts on services
• Healthcare

• Monday – Friday
• Typical hours: 8 AM – 5:00 PM

• Established and growing shop in Ventura County
• Team-oriented work environment
• Steady workflow and loyal customer base
• Opportunity to grow into a service advisor or management role

Please submit your resume and a brief description of your experience to:

------------ or apply in person at our Camarillo location.