Product Compliance Manager

Job Title:
Product Compliance Manager
Job Summary

We are seeking an experienced and detail-oriented Product Compliance Manager to serve as the single point of accountability for regulatory compliance, quality systems, claims substantiation, and new product material review across a dietary supplement portfolio. This role ensures all products—from concept through post-launch—meet FDA, FTC, and internal quality standards while coordinating external scientific, regulatory, and formulation consultants.

The ideal candidate is proactive, highly organized, and experienced in dietary supplement regulations, sourcing, product testing, and cross-functional project management.

• Own FDA and FTC compliance for all dietary supplement products

• Manage outside consultants for compliance and new product development

• Ensure all product claims are properly substantiated and defensible

• Serve as the internal authority on regulatory accuracy

• Maintain and update product documentation, including formulas, specifications, COAs, stability data, and master manufacturing records

• Maintain and govern the claims and scientific substantiation library

• Identify substantiation gaps and prioritize remediation

• Coordinate with external scientific writers and regulatory consultants

• Approve or reject claims for use in labels and marketing in collaboration with outside consultants

• Oversee third-party labs for raw material and finished product testing (identity, purity, potency, microbiological testing)

• Develop and maintain testing protocols, sampling plans, and quality standards

• Review and interpret test results, investigate deviations, and coordinate corrective actions with contract manufacturers

• Partner with Supply Chain on execution while retaining governance authority

• Partner with R&D, marketing, and supply chain teams to support new product development from concept to launch

• Evaluate ingredient compliance, regulatory risks, and formulation feasibility

• Coordinate stability studies, testing plans, and documentation required for commercialization

• Ensure products meet regulatory, safety, and labeling requirements prior to launch

• Manage relationships with testing labs, regulatory consultants, and compliance partners

• Negotiate service agreements and monitor vendor performance

• Stay current on regulatory changes and communicate updates to internal stakeholders

• 3–7 years of experience in dietary supplements, nutraceuticals, or related regulated industries

• Strong working knowledge of FDA and FTC regulations for dietary supplements

• Experience managing claims substantiation and label compliance

• Experience working with contract manufacturers and third-party testing labs

• Excellent organizational, analytical, and communication skills

• Bachelor's degree in Food Science, Nutrition, Chemistry, Regulatory Affairs, or related field

• Experience with new product development processes

• Familiarity with international regulatory requirements (Health Canada, EU)

• Experience with Net Suite, , or similar systems

• Strong attention to detail and documentation accuracy

• Ability to manage multiple projects and deadlines

• Collaborative mindset with strong vendor management skills

• Problem-solving and root cause analysis abilities

• Comfortable interpreting scientific data and regulatory language