Business Systems Analyst III

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Lead enterprise-wide system initiatives and drive digital transformation as a strategic partner to business leadership. Own end-to-end solution design, portfolio management, and governance while shaping organizational strategy as a recognized expert in business systems.

The goal at Meissner is to be more than simply good; it is to be extraordinary. Extraordinary performance comes from extraordinary people.

Meissner as a group is passionate about helping our clients manufacture lifesaving and life enhancing drugs, therapies, and vaccines. We develop, manufacture, supply and service advanced microfiltration products and single-use systems worldwide.

We know that when you are passionate about what you do, it’s more than just a job.

Meissner is focused on the development of the whole individual, and we have programs and tools in place to help us stay at our best mentally and physically. In alignment with our commitment to support the growth and development of the whole individual, Meissner has inaugurated a Learning and Development department to solely focus on cultivating our team. When you grow, we grow.

The Business Systems Analyst III is a senior-level role that builds on Business Analyst and Business Systems Analyst II foundations to serve as a strategic business partner to Commercial teams, including Sales, Marketing, Customer Success, Pricing, and Revenue Management. This role sits at the forefront of developing new IT capabilities and leads complex, enterprise-wide system initiatives that support a growing global organization.

Combining deep CRM expertise (leveraging Microsoft Dynamics 365) with business process optimization and system ownership, the Business Systems Analyst III drives and implements digital transformation and system innovation across the commercial technology ecosystem. The role owns end-to-end solution design, portfolio management across multiple initiatives, supplier management, and department-wide governance, while identifying process improvement opportunities, enhancing system capabilities, and supporting integrations.

As a recognized expert in business systems and process optimization, this individual influences organizational strategy, drives adoption of best practices, and enables data-driven decision-making across Commercial functions.

• Be the Subject Matter Expert who collaborates and delivers on requirements for new business systems and enhancements.
• Lead enterprise-scale business system initiatives from concept through implementation and optimization.
• Design, Develop and test new system functionality in D365 CRM and associated Systems.
• Conduct strategic business analysis to align systems with organizational goals.
• Manage and resolve complex support tickets and process and analyze change requests.
• Lead and manage requirements gathering, analysis, and documentation for complex, cross-functional projects.
• Support process improvement initiatives and provide expert advice on best practices in systems analysis.
• Manage supplier relationships, RFP processes, and system implementation partnerships.
• Present strategic recommendations to executive leaders and stakeholders.
• Develop detailed project plans, functional specifications, and business cases.
• Serve as the primary point of contact for stakeholders and manage stakeholders’ expectations.
• Oversee User Acceptance Testing (UAT), develop test scripts, and ensure the successful deployment of new systems.
• Mentor junior BSAs and provide guidance on complex analysis and project methodologies.
• Evaluate emerging technologies and recommend adoption strategies.
• Design, develop and train others on report requirements and configure reports using inherent software capabilities as well as Business Intelligence (BI) tools.
• Evaluate commercial processes and recommend improvements aligned with CRM capabilities and best practices.
• Monitor, troubleshoot, and maintain configurations, workflows, integrations, and data flows.
• Maintain data integrity through validation, data cleansing, and ongoing data…