Quality System Associate

Job Summary

The Quality Systems Associate supports multiple quality functions including investigations, documentation control, labeling, and training. This role performs RMA inspections, deviations and product complaint investigations, manages document control activities, and supports labeling and packaging specification processes. The Associate ensures compliance with internal procedures, regulatory requirements, and quality standards while collaborating with cross‑functional teams to maintain the integrity of the Quality Management System (QMS).

• Perform investigation of deviations and product complaints (PC).
• Follow up with internal teams and suppliers for open actions and gather data through interviews.
• Complete status reports, draft RCIs, and participate in MRB meetings and status updates.
• Answer and document PC‑related phone calls.
• Perform RMA inspections for all returned materials/products and document findings.

• Support label specification creation and revisions for new product introductions and updates.
• Review supplier artwork, packaging assessments, and initiate DCRs for PI revisions and label updates.
• Upload PMGs to the website to ensure current information for patients.
• Verify SPL postings or deletions for compliance.

• Perform daily document control activities including physical file put‑away, check‑in/out, and record retention records.
• Locate archived documents and assist with digital formatting.
• Support document storage solutions and transfer boxes to permanent storage areas.

• Received:
  Sr Manager Quality Systems
• Given: n/a

• Education
  • Bachelor’s degree in Life Sciences, Engineering, or related field. (preferred)
• Experience
  • 2+ years in quality, documentation, or operations within a regulated industry
• Technical Skills
  • Basic understanding of GMP/GDP and QMS workflows.
  • Proficiency in document control systems, LMS administration, and Microsoft Office Suite.
  • Ability to interpret and update labeling specifications and artwork.
  • Familiarity with QMS systems, LMS platforms, and basic GMP/GDP principles.
• Soft Skills
  • Attention to Detail – Ensures accuracy in documentation and labeling.
  • Communication – Clear and professional interaction with internal teams and suppliers.
  • Organization – Manages multiple tasks and deadlines efficiently.
  • Problem‑Solving – Identifies issues and escalates appropriately.
  • Collaboration – Works effectively across departments.
• Miscellaneous Requirements
  • Maintain a strong attendance record
  • Adhere to company’s drug‑free workplace policies
• Physical Requirements
  • Office‑based with occasional work in controlled environments.
  • May be required to work longer than the typical 8‑hour workday.
  • Sedentary position that may require pro‑longed periods of desk work.
  • Requires light physical duties in keeping work areas clean and organized. Regularly required to walk the production and warehouse areas.
  • May require lifting boxes or equipment weighing up to 50 pounds.

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position.

The hiring range for this position in Camarillo, CA is $24.25 per hour. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job‑related knowledge, skills and experience among other factors. A bonus may be provided as part of the compensation package, in addition to a full range of other health and welfare benefits.