Supervisor Kate Spade Camarillo

Supervisor supports store leadership by creating a customer‑first, high‑energy sales environment with exceptional floor supervision. This role drives store productivity and profitability through team building, coaching, goal setting, client development, and adherence to Kate Spade New York standards.

Drive personal sales performance while leading the team to achieve sales and KPI targets. Analyze metrics and implement best practices to improve results and efficiency.

Build client relationships through proactive outreach and Kate Spade service standards; ensure exceptional in‑store and after‑sales experiences; lead proactive outreach to drive repeat business and VIP retention. Model Kate Spade service behaviors ("host of the party"—meet, greet, create conversations) to set the scene for strong relationships and needs discovery.

Coach the team on goals and performance; support recruitment, onboarding, and ongoing development. Provide feedback to store leadership on individual performance and development needs; act as an advocate for the team. Foster an inclusive, equitable, and diverse culture that empowers teams to thrive authentically.

Perform and supervise opening/closing procedures: cash handling, bank deposits, register operations, and securing the facility. Accurately process POS transactions and inventory functions (transfers, receiving, shipments, repairs, damages) to maintain inventory integrity. Keep an organized stockroom and direct timely replenishment.

Drive omni‑channel and virtual selling initiatives, including live‑stream shopping. Promote brand‑safe social media engagement and awareness of trends. Lead customer data capture to grow loyalty and repeat purchases.

• Strong written and verbal communication skills; detail‑oriented, proactive, and able to multi‑task and prioritize effectively.
• 2+ years’ experience in a retail service environment in a management or floor leadership role (luxury/premium or comparable retail preferred).
• Proficiency with Microsoft Excel, Word, PowerPoint, and Outlook.
• Social media literacy and understanding of platform trends.
• Comfort with omni‑channel/virtual selling tools and clienteling systems.
• Strong English language proficiency (for EU).
• Ability to lift at least 25 lbs. regularly (up to 50 lbs., occasionally), and to climb, bend, kneel, and maneuver sales floor and stockroom.
• Schedule:
  
  Ability to work a flexible schedule to meet business needs—including nights, weekends, peak busy season, and high‑traffic retail days (including, but not limited to, public holidays).

• Courage:
  Provides current, direct, complete, and actionable feedback; faces problems head‑on.
• Creativity:
  Generates new and unique ideas; connects unrelated concepts.
• Customer Focus:
  Dedicated to meeting expectations; gains customer trust.
• Dealing with Ambiguity:
  Handles change comfortably; makes decisions under uncertainty.
• Drive for Results:
  Consistently exceeds goals; bottom‑line oriented.
• Interpersonal Savvy:
  Builds rapport across all levels; diffuses tension.
• Learning on the Fly:
  Rapidly grasps new problems; experiments for solutions.
• Strategic Agility:
  Anticipates future trends; articulates visions of possibilities.
• Developing Direct Reports and Others:
  Provides challenging tasks; holds development discussions.
• Building Effective Teams:
  Fosters morale; shares wins; defines team success.

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k) plan
• Paid paternity and maternity leave
• Commuter benefits
• Disability insurance
• Tuition assistance

$17.00 – $27.75 per hour, based on city, county, and state regulations.

Kate Spade New York is an equal opportunity and affirmative action employer. All employment decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally‑recognized protected basis prohibited by applicable law. Americans with Disabilities Act (ADA) Tapestry, Inc. will provide reasonable accommodation for disabilities or religious beliefs.