Assistant Manager

Position Title:

Assistant Store Manager I

Job Identification:

• Immediate Supervisor:
  Store Manager.
• EEOC Class:
  Sales Workers.
• FLSA Status:
  Non-Exempt.

Salary: $22.00 Hourly

Job Summary:

The Assistant Store Manager will assist the Store Manager in the effective operation of a Goodwill Store, oversee related functions and activities, and administer company policies and procedures. They will prepare related reports, reconcile daily receipts, make bank deposits and maintain store security.

Supervisory Responsibilities:

• Manages the store in the absence of the Store Manager.
• Coordinates and oversees the day-to-day workflow of employees.
• As requested by the Manager, conducts or assists with performance evaluations that are timely and constructive.
• Assists the Manager with employment actions, including discipline and termination of employees in accordance with company policy.

Duties/Responsibilities:

• Assists the Store Manager in monitoring employee performance, identifying and facilitating opportunities to increase productivity and efficiency.
• Manages daily aspects of the store and its staff to ensure projects are completed and goals and customer needs are met.
• Forecast sales and order merchandise.
• Drafts, submits, and presents various performance and management reports.
• Manages inventory of store merchandise.
• Price and markdown merchandise properly; return unsold merchandise.
• Handles funds properly as required for store operations.
• Addresses customer needs and resolves issues, ensuring positive and long-term customer relationships.
• Maintains store security measures and takes appropriate actions on known and suspected theft.
• Enforces safety practices and procedures and prepares related reports.
• Accepts permanent / temporary assignments in other locations at discretion of District Manager.
• Manages conflicts and resolves complaints about or within the store.
• Responsible for a neat, clean and organized store.
• Performs other related duties as assigned that would lead to successful operation of department, team, and/or mission.

Required Skills/Abilities:

• Strong supervisory and leadership skills.
• Excellent verbal and written communication skills.
• Ability to speak/read/write proficient English.
• Basic mathematical skills, as needed to make change and give refunds.
• Excellent customer service, sales, and conflict resolution skills.
• Ability to create and present ideas, reports, and budgets in various formats.
• Ability to work both independently and collaboratively.
• Excellent time management skills with the ability to assign and delegate tasks.
• Excellent organizational skills and attention to detail.
• Honesty, integrity, reliability, punctuality.
• Must be able to work any store hours (Saturday through Friday: 7:00am - 8:00pm.)
• Appropriate dress attire.
• Proficient with Microsoft Office Suite or related software.

Required Experience:

The requirements listed below are representative of the knowledge, skills, and or abilities required for the position. Individuals must be able to pass a criminal background.

• Valid driver license and insured/reliable vehicle.
• Background check.

Physical Requirements:

• Must work in all weather conditions.
• Must be able to traverse warehouse to observe physical inventory.
• Prolonged periods standing (up to 8 hours.)
• Must be able to lift/pull/push up to 50 pounds at times.
• Ability to bend/squat/stoop.
• Good vision.
• Ability to perform repetitive movements over long periods of time.
• Free from drug and alcohol abuse.

Equipment, machines and tools used:

• Electronic cash register/POS system.
• ROBarT System
• Smart Safe.
• Computer and telephone.
• Charge Card terminal.
• Hand truck.
• Broom, dust mop, wet mop, water bucket.

Personal Protective Equipment Used – Assigned at orientation/as needed:

• Safety belt
• Gloves
• Goggles

Note:

The statements herein are intended to describe the general nature and level of work being performed, but are not to be seen as a complete list of responsibilities, duties, and skills required of personnel so classified. Also, they do not establish a contract for employment and are subject to change at the discretion of the employer.