Relationship Banker

Job Overview

This teller will engage clients in the lobby and assist with transactions via mobile banking, online banking, or ATM.

• Execute the bank's risk culture and strive for operational excellence.
• Build relationships with clients to meet financial needs.
• Follow established processes and guidelines to do what is right for clients and the bank, adhering to all applicable laws and regulations.
• Grow business knowledge and network by partnering with experts in small business, lending, and investments.
• Manage financial center traffic, appointments, and outbound calls effectively.
• Drive the client experience.
• Manage cash responsibilities.

• Enthusiastic, highly‑motivated self‑starter with strong work ethic and focus on results.
• Effective collaborator, building and nurturing strong relationships.
• Passionate, committed, and driven to deliver an enhanced client experience.
• Confident in identifying solutions for new and existing clients.
• Communicates effectively and confidently, comfortable engaging all clients.
• Ability to learn and adapt to new information and technology platforms.
• Confident in educating clients on conducting simple banking transactions through self‑service technologies.
• Strong critical thinking and problem‑solving skills to meet clients’ needs.
• Adheres to established processes and guidelines, laws and regulations.
• Efficiently manages time and capacity.
• Focused on results while acting in the best interest of the client.
• Flexible to work weekends and/or extended hours as needed.

• Experience in financial services and knowledge of products and solutions.
• One year of demonstrated successful sales experience in a salary plus incentive environment with individual sales goals.
• Six months of cash handling experience.
• Bachelor’s degree or a business‑related associate degree (business management, business administration, or finance).

• Adaptability
• Business Acumen
• Customer and Client Focus
• Oral Communications
• Problem Solving Account Management
• Client Experience Branding
• Client Management
• Client Solutions Advisory
• Relationship Building
• Business Development
• Pipeline Management
• Prospecting
• Referral Identification
• Referral Management

High School Diploma, GED, or secondary school or equivalent.

Shift: 1st Shift (United States of America)
Hours per week: 40
Pay range: $25.00 – $27.88 per hour, based on experience, education and skill set. This role is compensated with a base salary and is not incentive eligible. Benefits are available.