Account Specialist

Are you passionate about building strong relationships and driving success for strategic partners? Join Allianz Partners as an Account Specialist, where you’ll play a pivotal role in advocating for our partners, supporting their initiatives to optimize revenue, and enhancing their business processes.

In this dynamic role, you'll manage and retain new and existing strategic partners while addressing their day-to-day needs through monthly reporting, program implementation, troubleshooting, issue resolution, solving technical matters, and effective communication. You’ll get to explore different aspects of our business, work closely with top partners, and play a key role in driving growth, all while seeing the direct impacts and rewards of your contributions!

Way of Working: This position follows a 2-day in-office hybrid work schedule at our office in Cambridge, Ontario.

What You Will Do

• Develop and maintain strong business relationships with partners and internal stakeholders.
• Manage technology issues and solutions that impact the partner’s success.
• Communicate revenue optimization plans and results to partners, and coordinate their invoicing, reporting, and compensation.
• Monitor contractual service levels and obligations to ensure compliance and timely renewals.
• Support Partner Training as needed.
• Support sales teams to achieve revenue and profitability goals.
• Develop project plans and workflows by planning and facilitating virtual and in-person meetings with all applicable parties.
• Support, prepare for, and participate in partner meetings and business and strategic reviews.
• Partner with sales staff to research and analyze data, historical information, and trend analyses.
• Perform other duties as assigned.
• Maintain regular, predictable, reliable attendance.
• Work effectively in an environment shaped by artificial intelligence (AI), machine learning, data analytics, and cloud‑based tools, using insights responsibly and in alignment with our standards for data governance, security, and ethical use.

What You Will Bring:

• Bachelor’s degree in business, Marketing, or a related field, or an equivalent combination of education and experience.
• Minimum of 3 years’ experience in client management.
• Strong client-facing skills with proven ability to manage partner needs and build effective business relationships.
• Intermediate knowledge of Excel.
• Solid problem-solving skills and sound judgment.

What we offer

Annualized base pay range is $53,370 - $78,210 CAD

Actual base pay may vary based upon factors such as relevant experience, qualifications, internal equity of peers, and geographic location. Employees may also qualify for performance-based bonuses, merit increases, and other incentives based on individual and company performance. The availability and amount of these additional compensation elements are determined by company policy and may vary.

Our employees play an integral part in our success as a business. We appreciate that each of our employees are unique and have unique needs, ambitions and we enjoy being a part of their journey.

We are there to empower and encourage you with your personal and professional development ensuring that you take control by offering a large variety of courses and targeted development programs. All that in a global environment where international mobility and career progression are encouraged. Caring for your health and wellbeing is key priority for us. This is why we build Work Well programs to providing you with peace of mind and give the flexibility in planning and arranging for a better work-life balance.

We offer a comprehensive benefits package that includes health, dental, and vision insurance, retirement savings plans, paid time off, and other employee programs. Eligibility for benefits is subject to plan terms and conditions, and may vary based on position and/or employment status.

At Allianz we use some AI-assisted technology as part of our recruitment process to help match candidates to roles based on skills, experience, job title, and location. AI supports our recruiters by enhancing the efficiency and accuracy of candidate assessments and job recommendations, while…