Client Services Specialist

Our Story

About You:You are a high achiever looking to thrive in a fast-paced environment. You take pride in your own work but are comfortable collaborating with a team of highly motivated individuals. You can communicate clearly and concisely with teammates and clients, and you enjoy strong company culture and camaraderie. You can navigate multiple corporate functions, including global lines of service and corporate centers of excellence.

You possess strong interpersonal skills and are willing to take on diverse tasks to achieve the team’s common goal. You value personal and professional growth and are ready to take the next step in advancing your career.

If this sounds like you, well, then you will love the culture at Avison Young!
About Us:Avison Young is a global commercial real estate brokerage and advisory firm, offering transaction, management, financial and consulting services. We’ve designed our corporate structure to best serve our clients by enhancing collaboration across our organization.

Real estate can have an enormous positive impact on people’s lives – and we’re in the business of making spaces and places work better for people. Our purpose is to create real economic, social and environmental value as a global real estate advisor, powered by people.

We care about each other and we have each other’s backs. This makes Avison Young a great place to be a client, and a great place to work. We support the whole person and their complete wellness – economic, mental and physical – because what’s best for our business comes from our people bringing their whole selves to work.

Of course we love it here, but outsiders think we’re pretty great too! Avison Young has been recognized as one of Canada's Best Managed Companies for the 15th year in a row, with a Platinum Club designation!

The Client Services Specialist is a hands-on operational role responsible for supporting daily office operations, documentation processes, and brokerage service coordination across the office. This role acts as a key operational partner to the Managing Director and Senior Operations Manager, ensuring accuracy, efficiency, compliance, and service consistency.

The base salary is aligned with market data and is estimated to range from $57,000-$65,000 with the ability to achieve additional compensation through a bonus. Within this range, individual pay is determined by work location and other factors, including relevant education/training, experience, and internal equity. This posting is for an existing vacancy within our organization.

• Independently manage complex client deliverables, projects, and support activities with minimal oversight.
• Coordinate and execute complex pursuits, marketing initiatives, proposals, presentations, and other client service deliverables.
• Serve as a key liaison between brokers and internal centers of excellence, ensuring seamless collaboration and execution.
• Develop strong partnerships and trusted advisor relationships with brokers to understand and support business objectives.
• Anticipate business needs and proactively identify solutions, opportunities, and strategic approaches to support client and business outcomes.
• Partner with brokers to deliver high-quality client service and support business development, transaction, and revenue-generating activities.
• Take ownership of complex projects and deliverables from initiation through completion, ensuring quality, accuracy, and adherence to deadlines.
• Contribute to the development, implementation, and continuous improvement of processes, standards, and best practices to enhance operational efficiency.
• Provide guidance, mentorship, and knowledge sharing to Client Services Coordinators and peers, fostering professional…