Product Manager

Doing business to business, person to person. Payworks is a leading workforce management solutions provider and multi-year winner of the Canada’s Best Managed Companies program. We are proudly Canadian and committed to developing world-class products and providing a progressive workplace culture where Doing Right by People is our purpose.

With clients of all sizes and more than 700 employees, we currently have an exciting opportunity on our Product Management team for the right candidate.
Because when it comes to great people, there’s always room for one more.

Salary range : $95,000-$120,000

The Product Manager owns one or more AI-first initiatives end-to-end — from discovery, through delivery, to measured adoption — inside Payworks' payroll and HCM platform. Payworks builds regulated software for 40,000+ Canadian SMBs across all 13 provincial and territorial jurisdictions, in English and French. This role turns that compliance depth into AI-assisted products Canadian businesses trust: software that monitors, flags, and guides payroll and HR work while keeping a human in the loop on every decision that carries regulatory weight.

The Product Manager works as an individual contributor inside our AI Product Development Lifecycle (AI PDLC), building working prototypes, sequencing delivery into valuable increments that our design partners help shape along the way, and shipping each release with the telemetry to prove it changed a user outcome. This role stays ahead of the development team at all times.

• Comprehensive employer paid benefits, including a Health Spending Account, for you and your family and excellent pension plan with employer contributions.
• Plenty of professional development opportunities.
• Community-minded culture – Receive two paid days per year to volunteer and lots of opportunity to “Pay it Forward”.
• Time and flexibility to meet your needs – Hybrid work model with flexible work options, plus 3 weeks vacation to start, flex time and parental leave benefits.
• Cool perks – Annual Lifestyle Spending Account, fun office environment and events, and more!

• Own an initiative end-to-end – You'll take one of our AI-first initiatives from first discovery conversation to measured adoption. You find the opportunity, make the business case in dollars, and decide what gets built.
• Build the prototype yourself – Here, the prototype is the spec. You'll build working prototypes in Claude Code and our designers join you as co-creators to raise the ceiling on what you've made. Each prototype is complemented by a product brief outlining business context, non-functional requirements and business logic.
• Design AI that people actually trust – Our products monitor, flag and guide, but they never make the call on their own. You'll design the confidence signals, review steps and accuracy history that move a payroll practitioner from watching the AI to relying on it.
• Keep the pipeline ahead of the team – You'll break the work into small, well-specified pieces and stay a step ahead of engineering, partnering closely with Business Analysts and developers so they can build straight from your prototype.
• Prove it worked – Every release ships with the measures built in to show whether it changed a real outcome, and every roadmap item traces back to one. The work doesn't end at launch
• Own adoption, not just launch – Getting the product used is your deliverable too. You'll work with Sales, Marketing, Support, Implementation and Finance on positioning, launch materials, and the case for why clients should trust it.

• 5–8 years in B2B SaaS product management, including products…