Manager, Business

K1 Speed is an international indoor electric go-karting entertainment company that has more than 100 locations worldwide, including 4 in Canada.

K1 Speed Canada is looking for a Manager for our Cambridge location.

K1 Speed Cambridge

Cambridge Center

Cambridge, ON

N1R 6B3

"Customers will never love a company until the employees loves it first"

The new manager will work closely with the General Manager, Assistant Managers and supervisors to continue to make K1 Speed not just a great place to visit, but also to work.

• Full time, permanent position
• Approx. 40-44 hours per week
• Must have open availability including weekends

As a Manager you will be responsible for many duties including but not limited to:

• Recruitment - complete interviews, new hire paperwork and orientations
• Training - support our trainers. new hires and existing employees
• Corrective actions - work with management team to track and conduct corrective actions
• Cash handling - prepare tills, change fund maintenance and preparation of deposits
• Customer service - work alongside employees to provide wonderful customer service
• Safety - ensure that all customer and employees are following the safety processes
• Policies and procedures - follow, train, maintain and update
• Scheduling - help to create and communicate work schedules
• Audits and reports - independently complete audits and reports
• Employee relations - support employees as needed

• High school diploma or post-secondary school degree
• 3+ years of experience in a management or supervisory role
• Experience with Google Apps including Google Docs and Google Drive
• 5+ years of experience in customer service

• Organized
• Able to make decisions in a fast paced environment
• Leads by examples
• Continues to learn
• Supports the development of others.

• Extended health care
• Vacation/paid time off
• Free racing

• At K1 Speed we strive to provide our customers with an outstanding racing experience that surpasses all of their expectations.
• We bring the world of competitive racing directly to our customer's neighborhoods, offering all the thrills and excitement of an authentic racing experience using state-of-the-art electric go karts, and tracks designed with the safest and most protective barrier system available.
• We train and coach our staff on a daily basis to maintain the highest level of mind-blowing customer service that leaves those who visit us feeling like a valued member of the K1 Speed family.
• We never compromise on safety, and are committed to delivering a world-class entertainment experience by professionally and diligently maintaining our racing karts and equipment to the highest possible standard.
• We maintain a safe, clean, professional and family friendly racing environment so as to ensure the health and enjoyment of our customers and their families.

K1 Speed Canada is an equal opportunity employer. Under the AODA, at any time you need an accommodation please reach out to K1 Speed Canada.