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Front desk hotel clerk

Job in Cambridge, Ontario, Canada
Listing for: HILTON GARDEN INN KITCHENER/CAMBRIDGE
Full Time, Part Time, Apprenticeship/Internship position
Listed on 2026-02-16
Job specializations:
  • Hospitality / Hotel / Catering
  • Customer Service/HelpDesk
Job Description & How to Apply Below
  • Durée de l'emploi:
    Permanent
  • Langue de travail:
    Anglais
  • Heures de travail: 8 to 40 hours per week
  • Education:
  • Expérience:
  • Education
  • No degree, certificate or diploma
  • Work setting
  • Hospitality industry
  • Hotel, motel, resort
  • Tasks
  • Register arriving guests and assign rooms
  • Resolve complaints and claims
  • Process group arrivals and departures
  • Take, cancel and change room reservations
  • Provide information on hotel facilities and services
  • Provide general information about points of interest in the area
  • Exchange foreign currency
  • Process guests' departures, calculate charges and receive payments
  • Balance cash and complete balance sheets, cash reports and related forms
  • Maintain an inventory of vacancies, reservations and room assignments
  • Follow emergency and safety procedures
  • Clerical duties (i.e. faxing, filing, photocopying)
  • Answer telephone and relay telephone calls and messages
  • Assist clients/guests with special needs
  • Contact customers to deliver requested wakeup calls
  • Perform light housekeeping and cleaning duties
  • Provide customer service
  • Computer and technology knowledge
  • Multi-line switchboard
  • Word processing software
  • Database software
  • Computerized bookkeeping system
  • Spreadsheet
  • Internet
  • Work conditions and physical capabilities
  • Attention to detail
  • Fast-paced environment
  • Standing for extended periods
  • Work under pressure
  • Screening questions
  • Are you authorized to work in Canada?
  • Are you available for shift or on-call work?
  • Are you available to start on the date listed in the job posting?
  • Are you currently a student?
  • Do you have experience working in this field?
  • Employment terms options
  • Early morning
  • Evening
  • Shift
  • Morning
  • Night
  • On call
  • Experience
  • Experience an asset
  • Employment terms options
  • To be determined
  • Day
  • Weekend
  • Financial benefits
  • Bonus
  • Group insurance benefits
  • Night shift premium
  • Other benefits
  • Learning/training paid by employer
  • Other benefits
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