Porter​/Valet Supervisor

Position: Porter/ Valet Supervisor
At Langdon Hall, we believe in creating more than just memorable experiences — we create a sense of place. As a proud member of Relais & Châteaux, we offer our guests and team members a haven of warmth, authenticity, and refined comfort in the heart of Ontario’s countryside.
Built on heritage and rooted in hospitality, Langdon Hall is not just a hotel — it’s a community. Unlike corporate brands, we are privately owned, values-driven, and proudly Canadian. Our culture is built on relationships: with our guests, with our land, and with one another.
If you're seeking more than just a job — if you want to belong to a team where your contribution matters — we’d love to meet you.
About the Role  We are currently hiring for a full-time Porter/Valet Supervisor position. In this role, you will be responsible for:
Leading, mentoring, and supporting the Porter/Valet team to ensure exceptional guest service standards
Handling guest arrivals and departures to create seamless, personalized experiences
Overseeing valet operations, ensuring safe and efficient vehicle handling
Monitoring service standards and providing real-time coaching and support to team members
Handling guest concerns with professionalism, care, and timely resolution or escalation when needed
Coordinating with Front Desk, Housekeeping, and other departments to support smooth daily operations
You’ll be part of a passionate, dedicated team that takes pride in what we do and in where we do it.  What Makes You a Great Fit  We’re looking for someone who:
Demonstrates a genuine commitment to uncommon hospitality
Has previous experience in a luxury hospitality or guest-facing leadership role
Brings strong organizational and leadership skills, with experience in scheduling and payroll
Leads with a positive, adaptable, and respectful attitude
Values consistency, sincerity, and attention to detail
Thrives in a hands‑on leadership role — willing to support the team operationally when needed
Is available to work flexible hours, including evenings, weekends, and holidays
Relevant experience is always an asset — but we also believe in training for skill and hiring for heart.
Why Langdon Hall?  Working with us means becoming part of a legacy of excellence and a future of possibility. We offer:
A supportive and respectful workplace culture
Competitive compensation and gratuities
Complimentary meals while on shift
Uniforms and free parking
Opportunities for internal growth and cross‑training

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