Aftermarket Parts Supervisor

Aftermarket Parts Supervisor

Company Description

Our client, one of the TOP 5 five international companies in their industry, has been operating globally for much of the company’s history. Each and every day their products are used in virtually every country in the world, by thousands of customers, commercially and industrially. This employer of choice has a strong global brand of reliable, well-supported products that deliver consistent performance over many years of operation.

Compensation

Very competitive salary with a comprehensive benefits package.

Position Description

In this very important position, you will work closely with the customer support team and report to the division’s senior management.

• Ensure exceptional client satisfaction through precision and accuracy in picking, packing and preparing orders for both domestic and global shipping.

• Evaluate and manage employee performance and order fulfillment efforts.

• Oversee a unionized team of up to 5-10 employees, in addition to a small number of team leads.

• Collaborate with management on employee disciplinary action, attendance and performance.

• Maintain accuracy of inventory and shipping.

• Provide guidance and position requirements to employees, and training if/when necessary.

• Collaborate with production purchasing and QA/QC teams to solve issues, provide information and answers to questions pertaining to order fulfillment.

• Ready, pack, and arrange scheduling and route orders for delivery.

• Collaborate with other teams and departments.

Experience

• Experience and/or background in distribution, warehousing and shipping an asset.

• Prior supervisory experience in manufacturing is an asset.

• Experience working with shipping leads, supervisors and logistics/supply chain supervisors is an advantage.

Qualifications

Prior supervisory positions within in a manufacturing environment.