Director of Care; DOC - Temporary - Riverbend

Position: Director of Care (DOC) - Full Time Temporary Contract - Riverbend
Overview

Job Description

Role

Description:

Director of Care

Please note this is temporary position for 3 months

Mission

As the Director of Care, you will contribute to Extendicare’s purpose of Helping People Live Better by leading a high-performing team dedicated to ensuring residents receive the care they need.

The Director of Care (DOC) is a skilled and compassionate leader who oversees the delivery of exceptional, resident-centered care in a long-term care home. The DOC manages all aspects of care operations, ensuring best practices aligned with Extendicare standards, accreditation requirements, and provincial regulations.

Leading and inspiring an engaged team is essential to achieving an excellent resident experience. Building strong, trust-based relationships with residents and families is also key to satisfaction and fulfilling our mission to provide care wherever people call home.

Key Outcomes

Advocate for resident safety and continuous quality improvement

Achieve high resident and family engagement through Experience Survey results

Meet or exceed quality and clinical indicators through effective program execution

Foster a positive culture and improve employee engagement year over year

Ensure full compliance with regulatory requirements, care plans, and organizational policies

Key Responsibilities
Leadership & Team Development

Cultivate:
Provide day-to-day leadership, fostering a collaborative, accountable, and high-performing team environment

Train:
Ensure staff receive required training and support ongoing professional development

Operations & Financial Management

Financial Stewardship:
Manage staffing in line with the Extendicare care model and legislated hours; support budgeting and variance analysis

Compliance & Risk Management

Comply:
Ensure adherence to healthcare regulations, licensing standards, and employment legislation

Risk Management:

Identify and address resident care issues, mitigate risks, and respond promptly to critical incidents

Resident & Family Experience

Customer Service:
Respond to feedback with empathy and professionalism

Resident Care:
Oversee assessments and individualized care planning based on resident needs and preferences

Collaboration & Improvement

Collaborate:
Work closely with leadership, staff, residents, and families to optimize care delivery

Improve:
Lead quality improvement initiatives focused on safety, wellness, and satisfaction

Strategic Planning:
Develop operational plans aligned with home-level clinical priorities

Community & Values

Community Partnership:
Engage vendors and community health partners to enhance care and training

Values Alignment:
Promote the organization’s Mission, Vision, and Values with integrity and ethical leadership

Qualifications

Bachelor’s degree in Nursing (Master’s preferred)

Current, unrestricted RN registration with the applicable provincial body

Minimum 5 years of nursing experience, including 2+ years in a leadership role (LTC or healthcare setting)

Strong knowledge of long-term care regulations and best practices

Proven leadership, communication, and interpersonal skills

Ability to collaborate effectively with interdisciplinary teams

Experience driving quality improvement initiatives and achieving positive outcomes

Proficiency with Electronic Health Records (EHR) and related technology

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Time Type

Full time

Compensation Details
$ - $

At Extendicare, we’ve spent more than 50 years dedicated to enhancing the quality of life for residents in our long-term care homes across Canada. When you join Extendicare, you become part of a compassionate, mission-driven team committed to creating a safe, supportive, and enriching environment for every resident we serve.

We provide competitive compensation that reflects the value of this role and the unique qualifications each candidate brings. Final salary offers are based on a variety of factors such as your skills, experience, education, and alignment with the responsibilities of this position.

Base salary is one component of our broader total rewards package. We offer a comprehensive suite of benefits designed to support your health, financial well-being, and long-term career growth. Your recruiter can provide more details about our total rewards offerings during the hiring process.

We may use artificial intelligence (AI) tools to support certain stages of the recruitment process, such as reviewing applications, analyzing resumes, or assessing candidate responses. These tools assist our recruitment team but do not replace human judgment — every application is reviewed by a member of our team to ensure thoughtful and equitable consideration. If you would like more information about how your data is processed, please contact us.

Extendicare is committed to fostering an accessible, inclusive, and equitable hiring process. We gladly accommodate the needs of applicants throughout all stages of recruitment and selection upon request.

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