Automation Service Support Supervisor

Join ATS as a Service Support Specialist Supervisor, where you will oversee Field Service Representatives in delivering automation solutions. Drive team performance and customer satisfaction.

In this leadership role, you will coordinate activities of Field Service Representatives, ensuring high-quality service delivery while focusing on continuous improvement initiatives. Your technical background and leadership experience will be vital as you foster collaboration and manage safety protocols effectively across projects that support customer requirements.

Key Responsibilities:

• Lead and mentor Field Service Representatives in their roles

• Collaborate on project planning with assembly and project managers

• Ensure adherence to health and safety standards

• Conduct performance appraisals and encourage team developments

• Communicate effectively to resolve customer and operational issues

Requirements:

• Degree or diploma in electrical, mechanical, or software controls

• 4+ years automation controls experience in a hands-on capacity

• In-depth knowledge of PLCs, HMIs, and safety systems

• Strong leadership ability with a focus on team engagement

• Proficient in Microsoft Word and Excel for reporting purposes

Drive improvements and customer satisfaction at ATS with your leadership in automation services while maintaining a safe work environment.
#J-18808-Ljbffr