Client Service Team Leader

Position: Client Service Team Leader Role
Enhance client service operations as a Team Leader erience a balanced hybrid work culture while motivating your team to exceed client expectations.

In this impactful role at Payworks, you'll lead a dynamic service team, empowering them to deliver top-notch client interactions while achieving business objectives. Your expertise with 4-5 years in client service leadership positions you to positively influence the team atmosphere. As a natural leader, you will boost client retention through continuous development and strategic mentoring.

Key Responsibilities:

• Guide team members with regular coaching sessions

• Promote collaboration within diverse departments

• Identify client needs and match them with service contacts

• Utilize team insights to enhance product offerings

• Oversee hiring and onboarding new team members

Requirements:

• Minimum 4-5 years of leadership experience

• Knowledge of Canadian payroll processes advantageous

• Strong technical skills, including Excel proficiency

• Excellent communication and customer service skills

• Ability to tackle complex client issues effectively

Lead a passionate team and elevate client experiences at Payworks, a brand known for its commitment to excellence.
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