Clinic Manager - Dental

We know that great dental care is about more than just clinical excellence—it’s about leadership, team spirit, and creating a seamless experience for every patient who walks through our doors.

We’re looking for a dedicated and organized Clinic Manager to join our team in Cambridge,. Whether you’re a seasoned manager or stepping into a leadership role for the first time, you’ll be joining a supportive, growth-focused environment where your skills in operations, communication, and team leadership truly make a difference.

• Establish and manage internal office protocols and procedures to ensure overall office efficiency.
• Hire, train, and develop new office staff to meet patients’ needs and uphold the clinic’s standards.
• Develop and manage staff schedules and timesheets, overseeing other HR functions at both clinics.
• Create, implement, and manage an effective office budget.
• Oversee the processing of insurance claims and billing systems, ensuring accuracy and compliance.
• Deliver individual and team leadership to ensure all office employees provide outstanding client service.
• Greet patients professionally and cheerfully, creating a welcoming atmosphere.
• Schedule appointments and organize the clinic schedule to optimize workflow.
• Answer and appropriately route phone calls, addressing inquiries promptly and professionally.
• Utilize experience in internal and external marketing to enhance clinic visibility and community engagement.
• Train staff on the use of [Clinic specific] software (training provided) and manage Recall Max systems.
• Perform other office administration duties as required.
• Uphold and protect the culture at both clinics, fostering a positive and engaging work environment

• At least 2+ years of dental clinic setting experience, and at least 2+ years of leadership experience, directly supervising and coaching employees.
• Personality - We need an energetic strong leaders!
• Working knowledge of dental billing and insurance protocols.
• Proficient computer skills, including knowledge of Microsoft Office.
• Strong verbal and written communication skills.
• Solid problem-solving abilities and attention to detail.
• Friendly, professional demeanor with excellent interpersonal skills.
• Ability to multi-task effectively, working independently and as part of a dynamic
• Flexible schedule. The clinic is open 7-days a week and until 9pm on weekdays.