Body Shop Estimator

Estimator – Collision Repair Description

We are seeking a detail-oriented and knowledgeable Collision Repair Estimator to join our dynamic team. This role offers an exciting opportunity to work in a fast-paced environment where your expertise in estimating and customer service will directly contribute to our commitment to quality and efficiency. If you have a strong understanding of insurance processes and a passion for automotive repair, we encourage you to apply.

• Complete full estimates in CCC for customer pay and insurance repairs
• Complete accurate event dates on insurance repairs
• Utilize OPStrax to generate accurate and comprehensive estimates
• Understand and adhere to insurance company parts requirements and use of advisor reports
• Call/email vendors to confirm parts availability and part numbers as needed
• Take accurate photos for preliminary estimates and supplements
• Explain repair techniques, calibration, and scan requirements to customers in detail
• Research repair procedures to ensure accurate and efficient repairs
• Answer phones and update customers on repair status and estimates
• Maintain detailed and organized documentation of all estimates and communications

• Proven experience with OPStrax estimating software is required
• Knowledge of Mitchell estimating system is a plus but not mandatory
• Parts Trader knowledge is a plus but not required
• Previous work as a technician is a plus but not required
• Strong understanding of insurance company parts requirements and advisor reports
• Excellent communication skills, both verbal and written
• Ability to accurately photograph vehicle damage and repair progress
• Strong research skills to determine repair procedures
• Customer service-oriented with a professional demeanor
• Ability to work efficiently in a team environment and meet deadlines
• Help assist in cleaning vehicles as needed to ensure deadlines are met

Join our team and become part of a company that values growth, innovation, and a commitment to excellence. We offer a supportive work environment, opportunities for professional development, and a chance to make a meaningful impact in the automotive repair industry.

• Minimum of 3 years of experience
• CCC estimating experience mandatory
• OPS Trax experience
• Detail oriented notations and photograph experience
• All Data repair procedure research experience
• Excellent communication skills/detailed communications with customers
• Mitchell experience is a plus
• Parts trader experience is a plus
• Previous technician work experience is a plus