Customer Service Representative; F/M
Listed on 2026-07-01
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Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Bilingual, Customer Success Mgr./ CSM
Customer Service Representative
Egide USA, Inc. is hiring a Customer Service Representative position based in our US facility in Cambridge (Maryland - USA). Join our dynamic team and play a crucial role in maintaining exceptional customer relationships while supporting our growth in the aerospace and defense industry. As a Customer Service Representative, you will be the key liaison between our customers and internal teams, ensuring seamless communication and superior service delivery.
Are you looking for a challenging position where you can develop your customer service skills in a technical environment? Join our team and contribute to our mission of providing high-quality solutions to our international clientele.
Qualifications:
3-5 years of professional experience in an office environment OR Bachelor's degree. An equivalent combination of experience and education will be considered. You are proficient with Microsoft Office Suite (Word, Excel, Outlook) and have basic computer skills. Knowledge of ERP systems and client portals is a plus.
Additional Information:
Occasional travel may be required for trade shows and customer visits.
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