Sales Associate: Cambridge, MD

# Sales Associate:
Cambridge, MDBHC Cambridge - Cambridge, MD 21613## Overview Salary Range $15.00 - $17.00 Hourly## Description
** Job Functions
*** Use the E.C.E.T. (Every Customer, Every Time) process with EVERY customer interaction
* Greet every customer you make eye contact with, anywhere in the store
* Answer customers questions and provide information on procedures and policies
* Be at your workstation on time
* Be customer ready whenever you are on the stage/sales floor
* Maintain awareness of all promotions and advertisements
* Recommend related items when appropriate and execute S.A.L.E.S. process
* Keep your area of responsibility neat, clean, stocked and priced properly
* Execute the daily operational, day-to-day goals and priorities assigned by store management
* Assist in the training and development of peers
* Actively participate in daily huddle meetings
* Uphold merchandising and store cleanliness standards
* Offer a carry-out if appropriate
* Know the proper way to answer the telephone
* Be alert for possible merchandise losses. Protect all company assets and report any missing or damaged merchandise to your supervisor.
* Address all safety concerns immediately
* Advise store management of any pricing errors
* Advise store management anytime you say "no" to a customer
* Take initiative to learn product knowledge
* Take initiative to learn selling skills
* Perform other tasks as asked by store management
** Sales Floor Duties
*** Aid customers in locating merchandising in store, on , as well as, processing special orders
* Be proficient at executing all store services, such as mixing paint, cutting glass, pipe and keys
* Ensure all shipments are packed out in its proper home and all overstock is away
* Participate in the processing of new shipments and help the team to keep the receiving and back stock area clean and organized
** Register Duties
*** Ring each transaction accurately
* Always ask for the Loyalty Card before you start a transaction, sign the customer up if needed
* Call for help when more than 3 customers are waiting
* Keep busy around the registers when you are not ringing
* Process merchandise returns as needed
** Physical Requirements**  |  |  |  || --- | --- | --- ||
** Essential Physical Ability** |
** Frequency** |
** Requirement** || Walking | Frequent | Flat surfaces from point to point || Standing | Constant | All work performed on feet || Sitting | None |  || Stooping | Frequent | To pick up cartons at floor level || Reaching | Frequent | To a height of 6 feet || Lifting | Frequent | Up to 60 lbs., up to 500 repetitions per hour to a height of 4 feet (top of register);

must be able to lift up to 25 pounds comfortably || Hand Dexterity | Frequent | Must be able to use at least one hand to operate register and complete paperwork || Pushing/Pulling | Frequent | Move hand jacks from place to place || Carrying | Frequent | Up to 50 lbs., up to 10 feet, occasionally more || Climbing | In-frequent | Stairs in storage rooms;

ladders || Vision | Constant | Read labels, recognize boxes, safety in working || Hearing | Constant | Safety Signals |## Qualifications Required

Education:

- High School Diploma or equivalent

Required Experience:

- Previous retail experience preferred, but not required.
Required

Skills and Abilities:

- Excellent customer service skills
- Strong communication and interpersonal skills
- Ability to work effectively in a team environment
- Ability to work a flexible schedule, including evenings and weekends
- Ability to lift and carry up to 50 pounds
- Basic math and computer skills## Qualifications Required

Education:

- High School Diploma or equivalent

Required Experience:

- Previous retail experience preferred, but not required.
Required

Skills and Abilities:

- Excellent customer service skills
- Strong communication and interpersonal skills
- Ability to work effectively in a team environment
- Ability to work a flexible schedule, including evenings and weekends
- Ability to lift and carry up to 50 pounds
- Basic math and computer skills## Qualifications Required

Education:

- High School Diploma or equivalent

Required Experience:

- Previous retail experience preferred, but not required.
Required

Skills and Abilities:

- Excellent customer service skills
- Strong communication and interpersonal skills
- Ability to work effectively in a team environment
- Ability to work a flexible schedule, including evenings and weekends
- Ability to lift and carry up to 50 pounds
- Basic math and computer skills
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