Program Office Front Desk Assistant

Program Office Front Desk Assistant

The Program Office Front Desk Assistant serves as the first point of contact for students, staff, faculty, and visitors. This role combines customer-facing service with administrative support to ensure smooth daily operations and successful events.

• Schedule:
  
  20 hours per week
• Typical hours:
  Monday–Thursday, 10:00 am – 3:30 pm (with 30-minute lunch)
• Flexible shift options: 9:00 am – 2:30 pm or later shift; coverage required from 11:00 am – 2:00 pm
• Compensation:
  Up to $25/hour

• Welcome and assist visitors, students, staff, and faculty in a professional and friendly manner
• Manage incoming phone calls, respond to questions, and direct inquiries appropriately
• Provide administrative support including meeting setup, space management, and financial processing
• Assist with program events by coordinating catering, preparing materials, managing registrations, and supporting on-site check-in
• Track and process peer tutor timesheets in collaboration with the tutoring manager

• Previous experience in a front desk, administrative, or customer-facing role
• Familiarity with office support functions such as scheduling, data entry, or event coordination
• Proficiency in Microsoft Excel and Word
• Strong communication skills (verbal and written)

• Experience supporting events in higher education or professional environments
• Exposure to financial processing or student services functions
• Administrative experience related to tutoring or academic program support

Pro Pivotal is an equal opportunity employer and considers qualified applicants for employment regardless of race, gender, gender identity, gender expression, age, color, religion, disability, veteran's status, sexual orientation, or any other protected factor.