Conference Services Attendant

CONFERENCE SERVICES ATTENDANT

We are hiring immediately for a full time conference services attendant position.

Location:

AstraZeneca - 290 Binney Street, Cambridge, Massachusetts 02142.

Note:

online applications accepted only.

Schedule:

Full time;
Monday through Friday, 7:30 am to 4:00 pm or 8:00 am to 4:30 pm. More details upon interview.

Requirement:
Prior customer service experience is preferred.

• Logistical & Administrative Support:
  Serve as the primary support for the Meetings & Events Manager by handling advanced planning, budget tracking, and the execution of high-priority projects.
• End-to-End Event Coordination:
  Manage the full lifecycle of diverse events—from R&D team meetings and town halls to large-scale holiday gatherings—including the development of timelines, run-of-show documents, and floor plans.
• Vendor & Stakeholder Liaison:
  Act as the central point of contact for internal teams (AV, Catering, IT) and external vendors, overseeing contract negotiations and ensuring high‑quality service delivery.
• On‑Site Operational Oversight:
  Lead all on‑site activities, including setup, registration, and breakdown, while providing proactive, real‑time problem‑solving to ensure seamless execution.
• Qualified Industry Professional:
  Requires a Bachelor’s degree and 3+ years of experience, ideally within a corporate or biotech environment, with a proven ability to manage multiple projects simultaneously in a fast‑paced setting.

• Moves and places tables, chairs, and supply linens for each event in the conference center.
• Supplies and sets up items not included in the room (flip charts, whiteboard, screens, etc.).
• Assists with conference room readiness to determine that the rooms are equipped with proper materials (pens, pads, handouts, event packages, etc.).
• Refreshes rooms between meetings.
• Provides prompt and detailed service as scheduled by management or by request.
• Maintains consistent phone and email communication with clients, guests, team members, and support departments.
• Offers assistance to clients and visitors throughout the building, including providing directions and escorting to conference rooms.
• Communicates with co‑workers and service partners to ensure updated information is shared.
• Provides recommendations to planning managers regarding appropriate room setups. Collaborates to identify solutions for unique setup challenges.
• Conducts weekly site inspections of meeting rooms and contacts the necessary department if items require service.
• Assists with basic audio visual equipment, as needed.
• Maintains inventory of all supplies and notifies supervisors when additional supplies are needed.
• Performs other duties as assigned.

• Previous customer service or houseman/porter experience preferred.
• Ability to lift up to 50 pounds.
• Working knowledge of Microsoft Office products.
• Excellent written and verbal communication skills.
• Excellent organizational and time management skills.

Full‑time and part‑time positions offer the following benefits to associates:
Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program.

Full‑time positions also offer the following benefits to associates:
Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs).

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely,  or copy/paste the link below for paid time off benefits information. (Use the "Apply for this Job" box below)..compass‑

Pay Range: $29.00 per hour to $42.00 per hour. Perks: $350 per month Commuting Stipend.

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience…