Executive Assistant

Are you looking to support a mission-driven organization? Do you thrive working amongst passionate, dedicated coworkers? Synapse is the place for you! Synapse is a consulting company that has been providing rigorous analysis on behalf of public interest clients in the energy and electricity sector for more than 25 years. Our work includes expert analysis, reports, and high-impact expert testimony in hundreds of docketed proceedings across the United States and Canada.

Our clients include environmental non-profits, state agencies, federal agencies, and consumer and environmental advocacy groups.

Synapse is seeking an experienced Executive Assistant to support our Chief Executive Officer (CEO) and Chief Scientist (CS). The CEO and CS are the dedicated founders of Synapse and are looking for executive support to amplify their day-to-day capacities.

The ideal candidate has some of the qualities below:

• Flexibility to collaborate with different working styles and personalities
• Technologically savvy; quick to learn new systems and technologies
• Strong interpersonal skills and sense of humor
• Experience assisting executive leaders to integrate their individual process and styles with company processes and technologies
• Capability to quickly develop the ability to anticipate the needs of CEO and CS

Executive Assistance (immediate needs)

• Manage complex calendars, schedule meetings, anticipate and highlight potential conflicts or bottlenecks; keep CEO and CS informed of upcoming commitments and responsibilities, following up appropriately
• Book travel, prepare expense reports, adjust expectations for various time zones
• Manage last-minute changes and conflicts with flexibility and a sense of calm control
• Liaise between CEO and CS and IT team for support of continuous, smooth technology operations; support CEO and CS with software upgrades and troubleshooting programs as needed—common software includes MS Suite (Teams, Excel, Powerpoint, Word), Salesforce, Slack, Zoom, and more
• Track client and collaborator outreach and communication, reminding Synapse teams to follow up as needed
• Coordinate internal and external meetings including scheduling, logistics, set up, preparation of materials, taking detailed notes and follow-up communications
• Handle confidential information with the utmost integrity and discretion
• Manage files and some light data work by working within Synapse’s processes and software systems such as Salesforce, Trakstar, Box, and more.
• Learn about Synapse’s mission, organization, project history, skills, teams and strengths
• Prepare initial meeting materials for CEO and CS such as slide deck and memo templates
• Support strategic initiatives and special projects to help the CEO and CS and Synapse run effectively; this could include: tracking deadlines, preparing background materials, ensuring completion of tasks, highlighting and leveraging resources within the organization
• Embrace new challenges and responsibilities as the role evolves

Ideal Candidate Profile

This is not a stepping-stone role. We are seeking a strong, motivated Executive Assistant – someone who is passionate about helping others succeed and can grow into a trusted resource and support. We envision this person enabling organizational leadership to function at its best. We see this role as a juggler of many tasks, being key to maintaining the forward momentum of Synapse operations and its mission.

We are looking for candidates with the following qualities:

• Organized, detail-oriented, and can effectively manage time – we need someone who can manage priorities, parallel tasks, and set and stick to boundaries and commitments.
• Tech Savvy – we need someone who can liaise between our CEO, CS, and our IT Support teams to keep our technology operating smoothly. Support upgrades as needed and troubleshoot programs such as MS Suite (Teams, Excel, PowerPoint, Word), Salesforce, Box, Slack, Zoom, and more.
• Professional maturity, communicative, and accountable – we are looking for someone who can grow into a trusted resource and indispensable support, someone who can represent the CEO and CS and communicate with a variety of parties at Synapse.
• Stron…