Veracross System Administrator

The International School of Boston, located in Cambridge, Mass., opens a world of possibilities for students from Preschool through Grade 12. ISB provides a rigorous multilingual education, inclusive cultural experiences, and a fearless global mindset needed to learn and lead, both today and in the future. Classes are taught in English and French, equipping students with not only the ability to fluently speak at least two languages, but also empowering them to think in at least two languages.

Their minds will be forever opened to the diverse ideas, insights, and innovations of peoples, countries, and societies that they will discover at ISB and beyond.

At ISB, Diversity, Equity, Inclusion, and Belonging (DEIB), is an intentional and essential underpinning of our high-quality education. We strive to ensure that all community members feel valued and experience a strong sense of belonging. As an international school, honoring our community's diverse backgrounds, languages, identities, abilities, experiences, and perspectives is essential to our culture and mission.

The Veracross System Administrator oversees the operation, configuration, data integrity, reporting, and user support of the School’s Veracross/Axiom Student Information System. This position serves as the primary point of contact for SIS-related requests, data projects, reporting needs, user permissions, workflows, integrations, and vendor support.

The Veracross System Administrator works closely with faculty, staff, administrators, families, and external partners to ensure accurate data, efficient processes, timely issue resolution, and effective use of the system across the school. This position supports the ongoing improvement of SIS-related workflows and helps ensure that school data is accurate, secure, accessible to appropriate users, and aligned with institutional needs.

• Bachelor’s degree in information systems, educational technology, data management, school administration, or a related field preferred.
• Three to five years of relevant experience administering a Student Information System, school database, or cloud-based administrative platform preferred;
  Veracross experience strongly preferred.
• Strong understanding of school data workflows, including student records, family records, enrollment, attendance, grades, schedules, transcripts, portals, and annual rollover processes.
• Demonstrated ability to maintain data accuracy, consistency, and integrity across multiple departments, user groups, and data-entry points.
• Experience managing user accounts, roles, permissions, security settings, forms, workflows, reports, exports, and system configuration within a cloud-based platform.
• Strong analytical and problem-solving skills, with the ability to troubleshoot system issues, identify data inconsistencies, and improve administrative processes.
• Excellent communication, training, and documentation skills, with the ability to support faculty, staff, administrators, families, vendors, and external partners.
• Strong judgment, discretion, professionalism, and commitment to confidentiality, student data privacy, and responsible handling of sensitive school, student, family, and employee information.
• Strong organizational and project management skills, with the ability to manage multiple priorities, deadlines, recurring data cycles, and cross-departmental requests.
• Comfort working in a highly collaborative school environment and an appreciation for working within a multilingual, multicultural school community.
• Strong command of English required; proficiency in French preferred.