Clerk​/OSS

Clerk (40 Hours/Week, 12 Months)

Office of Student Services

Overview of the Cambridge Public Schools:

Cambridge is a vibrant, diverse city and a central hub and driver of the nation's innovation economy. Home of the renowned educational institutions of Harvard and MIT, Cambridge is also the center of an impressive array of biotechnology, science, and information technology companies.

Educating about 7,000 students JK-12, the Cambridge Public Schools includes award-winning faculty, cutting edge technology, and innovative programs. While each of our public schools is unique, they are joined in a shared vision of rigorous, joyful, and culturally responsive learning plus personalized support for every student. Over 30% of CPS students speak a language other than English at home, and over 65 languages are spoken by our families.

Among the most common are Spanish, Haitian Creole, Amharic, Arabic, Bengali, Chinese, and Portuguese. Our schools proudly embrace this diversity.

The Office of Student Services (OSS) is responsible for providing a variety of supports and services to students in Cambridge Public Schools (CPS). OSS Divisions and programs are dedicated to ensuring equitable access and success for all students in Cambridge Public Schools. The position covers responsibilities across all four OSS Divisions.

• Process annual reviews and reevaluations for missing documentation
• Issue notices and follow up with team chairs related to IEP documentation
• Assist in scanning, uploading, and maintaining student records related to annual reviews, reevaluations, and 504 related documents
• Manage in-district summer transportation set up
• Manage OSE translations and interpreter services (Bay State)
• Processing rejected IEPs
• Ensure quality customer service by greeting families and staff in person and/or on the telephone, answering and referring inquiries
• Work cooperatively with co-workers and supervisors to ensure the goals of the Office of Special Education are met
• Supports the work of the OSS Executive Director
• Perform other duties and accept other responsibilities as assigned

• Associates Degree preferred or equivalent experience
• Experience in an office or clerical environment preferred
• Familiarity with the Special Education/Educational Systems processes
• Experience with Microsoft office and data management systems required
• Excellent customer service, verbal and written communication skills
• Ability to maintain confidentiality
• Ability to work independently and prioritize tasks to meet internal and external deadlines
• Ability to produce accurate and thorough work
• Ability to analyze issues to provide effective problem resolution

How to Join Our Team:

Please upload a resume and thoughtful cover letter, outlining how your skills, experience, and commitment to equity in education meet the qualifications of the position as well as stating how you heard about this opportunity.

At the Cambridge Public Schools, we are committed to cultivating an environment where diverse perspectives and backgrounds are embraced, acknowledging that a team reflecting diversity of race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity, disability status, and veteran status allows us to serve our communities better. To that end, we welcome and encourage applicants to bring their authentic selves when considering employment opportunities within our school district.