Receptionist, Administrative​/Clerical

Job Overview:
Pay Range: $27.00hr - $32.00hr Requirement/Must Have:
Three years of administrative experience required; education beyond high school may count towards experience. Working knowledge of Microsoft Office applications, specifically MS Outlook, Word, and SharePoint. Excellent computer and web navigation skills are required. Strong knowledge of Microsoft Office applications, specifically MS Word, Outlook, Excel, and SharePoint. Must have flexibility and availability to work both 9 am-5 pm and 10 am-6 pm schedules based on office needs.

Must have flexibility to shift hours to cover programs ending at 7 or 8pm. Must have availability to work variable daytime shifts (typically 9:00 AM 5:00 PM or 10:00 AM 6:00 PM) based on office needs, along with the flexibility to adjust/flex hours to cover before-hours (8:00 AM 9:00 AM) and after-hours advising and employer events (5:00 PM 8:00 PM).

Responsibilities:
Maintains up to date knowledge on full breadth of programs, services, and resources. Delivers quality customer service by providing accurate information and personalized assistance in a high-volume environment in person, via e-mail, and over the phone. Follows, communicates and carries out office policies. Replies to and directs emails in the general office inbox from students, alumni, and employers, utilizing templates and office standards of practice.

Uses and updates records in career services management platform which facilitates all services, including advising, workshops, employer events, etc. Creates a warm, welcoming environment in person and virtually. Greets visitors and callers, identifies needs and offers direct assistance or refers to appropriate resources or contact. Assists students with check-in and printing during afternoon drop-in hours. Helps students and alumni access and use electronic resources, including online platforms.

Works with the Employer Engagement Team to process and maintain internships and job opportunities in appropriate databases. Provides event support, including ensuring event information is accurate across platforms, and coverage for in-person events. Sets up and troubleshoots event and first floor technologies, including a/v system, check-in kiosks, and display screens. Ensures a timely and accurate flow of communication among staff as well as between staff and students, employers, and visitors.

Manages reception and event spaces including setting up furniture, restocking coffee and office supplies, and maintaining neat lobby. Performs office event and administrative support and other duties as assigned. Nice to Have: BA/BS preferred. Prior experience with the organization preferred.

Skills:

Microsoft Office. MS Outlook. MS Word. MS SharePoint. MS Excel. Customer Service. Problem-solving. Diplomacy. Attention to detail. Web navigation. Qualification And

Education:

Must enjoy providing a high level of customer service in person and over the phone, willingness to "go the extra mile.". Flexible team player with a positive attitude and excellent problem-solving skills. Strong verbal and written communication skills and diplomacy. Ability to anticipate needs and prioritize/manage multiple complex confidential tasks simultaneously in a demanding environment. Strong attention to detail required. Flexibility and professional manner essential.

Ability to work with a variety of people. Must work well both independently and as part of a team. Must be able to function at a high level in a public, shared, workspace.

Physical Requirements (Due to nature of job, The candidate must have):
Ability to walk 15-20 minutes to different campus buildings. Ability to move light furniture to reset presentation and meeting rooms. Ability to lift boxes 10 30 pounds. Benefits:
Our Benefits Include:
Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities

Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc.

is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a…