Operations Administrator - Nursing

Job Description

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. Coordinates and facilitates daily operations and administrative activities that support the Department of Nursing, including inpatient and ambulatory nursing units. Partners with Nursing leadership to provide high quality service to our patients across multispecialty programs.

• 1. Provides support in the daily management of operations. Assesses systems. Acts as a resource regarding policies and procedures. Handles matters that are complex, sensitive and confidential. Participates in training of unit coordinators. Coordinates the flow of documents, purchase orders, invoices, and check requests for the staff. Monitors accounts and coordinates with accounting.
• 2. Serves as liaison for the division and supervisors in support departments. Identifies and staff improvement projects. Purchases/replaces equipment and ensures storage. Assesses and coordinates supply chain opportunities. Coordinates room maintenance program. Prepares agenda and materials, distributes minutes for project meetings.
• 3. Collaborates with Nursing leaders to ensure regulatory readiness, demonstrating knowledge of regulatory guidelines. Serves as a representative of department on the Environment of Care Committee and participates in regular Environment of care/EVS/infection control rounds in all areas of the hospital.
• 4. Independently manages Facilities and Clinical Engineering related projects. Responsible for coordinating the installation of technology/software, utility shutdowns, and maintenance updates. Works closely with Facilities Project manager. Coordinates training and education related needs. Coordinates office relocation and renovation processes.
• 5. Represents department at various meetings and handles additional administrative responsibilities at the discretion of the direct supervisor/manager. Coordinates with local nursing leaders and Patient Relations regarding patient/visitor lost belongings and provides follow up directly with patients and families, coordinates reimbursement payment through accounts payable.
• 6. Other duties as assigned by direct supervisor/manager.

• 1. Associate’s degree required. Bachelor’s degree preferred.
• 2. 3-5 years related work experience required in administrative support in a hospital setting preferred.
• 3. Ability to work independently on a wide variety of projects and issues.
• 4. Excellent communication, organizational and problem-solving skills.
• 5. Creative ability to address problems and challenges and produce favorable outcomes.
• 6. Experience with computer systems required, including web-based applications and some Microsoft Office applications which may include Outlook, Word, Excel, PowerPoint or Access.

• Decision Making:
  Ability to make decisions that are guided by precedents, policies and objectives. Regularly makes decisions and recommendations on issues affecting a department or functional area.
• Problem Solving:
  Ability to address problems that are highly varied, complex and often non-recurring, requiring staff input, innovative, creative, and Lean diagnostic techniques to resolve issues.
• Independence of Action:
  Ability to follow precedents and procedures. May set priorities and organize work within general guidelines. Seeks assistance when confronted with difficult and/or unpredictable situations. Work progress is monitored by supervisor/manager.
• Written Communications:
  Ability to summarize and communicate in English moderately complex information in varied written formats to internal and external customers.
• Oral Communications:
  Ability to comprehend and communicate complex verbal information in…